FANTASTIC - MEGA BIG GRIN – BLOODY FINGERS !
Moin Jaques,
You are really cool!!! Thanks a lot for the chocolate and the fast shipping!!! Because of the Xmas business, I didn't expect to receive the device until the next few days. And the first impression is: fantastic!!! Yesterday I played my fingers bloody while listening to the presets and I have a MEGA big grin on my face!
All the best and best wishes from the coast to the coast!
Jörg
ALL THIS WAS NOTHING AGAINST THE AXE-FX - IT MAKES ME REALLY HAPPY
Hello Jacques;
I have had an Axe FX II for about a year now. It is connected to an Engl 2 x 50 watt power amplifier. I have 2 4x12" Marshall boxes connected to it. The ones with the greenbacks. And what can I say? I will never play anything else again. It's hard to imagine that it could be any better. But that's how it seems to be. That's why I want the Axe FX 3 Turbo so bad. Over the years, I've had just about all the big-name stuff. None of that was anything compared to the Axe FX. It makes me really happy. And I can't stop playing. So, now I hope to have the FX III soon, and the floor pedal to go with it.
Have a nice day
Regards RIC
YOU HAVE BY FAR THE BEST SERVICE OF ALL!
Heyho
Great ! Exchange FM3 has arrived ! Many thanks :-)
You have by far the best service of all! In all seriousness!!
best regards Mathias
PURE ENTHUSIASM / THE BEST DECISION EVER !
Dear Jacques
We had a small rehearsal concert at the weekend. A total of 6 bands played. My sound was praised to the skies from all sides. So glad! I am really extremely happy with the FM9. It was the best decision ever! Really a super product that you are selling
Very best regards / Thomas
MY GREAT EXPECTATIONS HAVE BEEN GREATLY EXCEEDED !
Hello Jacques,
Thank you very much for the incredibly fast delivery and the cap that came with the T-shirt. It really made me very happy. Please excuse me for not getting back to you until now, but on the day of delivery I found out that I was going to be a father, so a few things just had to take priority at first.
First of all, I have to praise you for the incredible foresight to include a mega pack of Merci (you know how to keep women quiet ;-)).
What can I say. As an owner of Mesa Boogie, Engl and Marshall amps, all the good "modellers" of the time, Avid-Eleven Rack, Kemper and various plug-ins, I have to admit that my expectations for the AXE-FX were great, but they were vastly exceeded. I'm actually considering selling my dearly beloved Triaxis 2:90 combo from MesaBoogie and all the other stuff along with it.
The level of detail, the response, it’s as if I were playing the real amp. For me, the Triaxis has always been the holy grail as far as my tone is concerned. Over 20 years in use and it has never let me down. The AXE alone comes close to 100%. It’s only the modes of the 2:90 power amplifier that I couldn’t feel yet (Deep/Modern/half Drive) but with some time I am sure I’ll get to the same result. The possibilities in the AXE are probably given.
I won't even begin to talk about the other possibilities. It's almost unbelievable if you haven't experienced it and I'm really very fussy about sound and feel. No other modeller has ever given me this feeling.
I've been at FOH for over 20 years for many acts from small to large and have been running a small studio for over 10 years. More for nostalgic and non-profit intentions. The bands that record with me are more from the up-and-coming scene and I try to support them as much as I can and give something back to the scene here.
I bought the AXE mainly for my private pleasure, but it will make my work with the bands much easier. Anyone who has miked real boxes knows what I mean :-)
All in all, and in conclusion, many, many thanks again for the great package you have put together. Keep up the good work, that's exactly what good customer service is all about. The information that it is being checked, packed and shipped, and all that with a personal address, makes you feel a bit more important and not like just another customer.
Continued success and stay with us for a long time.
Best regards from Spessart to Flensburg, where the driving licences live ;-)
Udo
THE SOUND BLOWS YOU AWAY!
Dear Jacques,
I am still very enthusiastic about the fm3. It's one of those few products where you always find an answer already built in, even if it took you months to formulate the question in the first place.
But apart from the technical fascination, it's simply the sound that blows you away. You're right, this thing is just a little happiness maker.
Many greetings to the north!
Christian
40 YEARS OF MUSIC - NEVER GOT SUCH GOOD SERVICE BEFORE!
Hello Jacques,
I wanted to tell you that I found the entire conversation with you in connection with the AXE FX III MK 2 not only very pleasant and refreshing, but also personal and binding. It's impressive that you take the time to get to know your customers’ backgrounds. I hope you also had some fun in the process. The absolute highlight, however, was that when I unpacked the device I thought, hey, you’ve even included the USB cable (which is not the case with all dealers / products) and oh, what's that big fat red instruction manual in the box? ;-)
I've been making music for 40 years and I've certainly invested one or two large sums in equipment, but I've never received this "service". Crazy! MERCI!
Gladly again! Best regards
Uwe
NOW I KNOW, IT CAN GET EVEN BETTER !
Hello Jacques;
the FM3 arrived safe and sound yesterday and I was able to test it right away in the band rehearsal. What can I say...I was sure of my Helix...now I know that it can get even better ;-)
Big praise for your sales work! The fast shipping, the personal letter, and on top of that a box of chocolates...it doesn't get any better than that! Keep it up, keep it all the same!
Regards, Alex
GUITARIST’S DELIGHT...A TOTAL UNDERSTATEMENTG.
Hello Jacques,
I didn't want to bother you again, since you probably get 1,000 e-mails. But just one more time: I was already totally thrilled with my Axe-Fx II Mark II, but this is simply UNBELIEVABLE. I have no words for this: guitarist's delight... a total understatement.
Thanks so much for listening!
Peter
SOUNDS I HAVE BEEN LOOKING FOR FOR OVER 40 YEARS
Hello Jacques,
After intensive familiarisation with this wonderful AXE FXIII system and the FC6 and FC12 controllers, I have to admit after just under 3 weeks - sensationally good, and I can realise exactly the sounds that I have been looking for for over 40 years. The money I could have saved, not to mention all the lugging around of various tube amps and 4x12 cabinets… Super classy and extremely addictive - you just can't drag yourself away. You are absolutely right - this really is a guitarist's delight - thank you for it.
Kindest regards and stay healtyh
Richard
WITH YOU ONE FEELS SIMPLY AT HOME - SERVICE A DREAM
Morning Jacques,
Today my big guitarist's delight arrived at my place and what can I say?! You guys are amazing!!!
On top of this magnificent instrument, your service is a dream. Starting with that nice personal email. After the order was placed, the delivery was fast. I had the feeling that you knew beforehand that I was going to order and sent everything on its way ;-).
Everything is perfectly packed. The devices are checked in advance and not just blindly sent to the customer.
That's exactly how I imagine it and that's exactly how you make customers happy :) And for all the sweethearts there is also a little surprise.
It just feels like an adoption by G66 and you have been warmly welcomed. You simply make me feel at home.
Thank you very much and stay as you are ;)
Best regards to the far north :) ..
Michael
THE NICEST AND BEST SERVICE (AND NOT ONLY IN MUSIC)
Hello Jacques,
Thank you very much for the nicest and best service I know (and not only in the music field))
And have a nice day,
Philipp
BEST HANDLING WORLDWIDE!
Hi Jaques
FC-6 arrived, installed ... works! Once again, a thousand THANKS for the absolute best handling worldwide.
There is no other company where I prefer to buy.
Kind regards Nicolai
NOT CUSTOMERS, BUT FANS!
Many thanks also for the sweet surprise, the great T-shirt and the short instructions for beginners... I will probably need them quite a bit at first.... and only call in an absolute emergency.
Great praise for a great service and a very customer-oriented approach.
That's why you don't really have "customers", but fans... Today you got one more!
Many greetings from the Rhineland
Martin
YESTERDAY I BEGAN TAKING APART MY PEDAL BOARD!
Hi,
I spent a long time convincing myself - over the last 15-20 years I've collected a large number of amps and pedals…even dealt in them (www.hiddennotes.de) and after a couple of days with the FM3, yesterday I began taking apart my pedal board…what I want to say is, what a fantastic product!
I'm totally addicted and asking myself why I didn't try it ages ago…but better late than never, right?
All the best and catch you soon;)
dominiqu
KINDNESS AND PROFESSIONALISM ...
Hi Sussi,
Thanks for your kindness and your professional, was a pleasure to deal with you. I will recommend this service to all my musician friends that intend to buy fractal products.
Best regards,
Giovanni
TOP SUPPORT OVER ALL THE YEARS
Hello Jacques,
Thank you very much for the great support over the years.
Regards, Anselm
SIMPLY GREAT!
Good morning G66-Team,
I wanted to give you some quick feedback. Quite apart from the fact that the ordering process worked brilliantly and quickly, and that I'm thrilled with the Axe FX 3 after the first few days, it's the little things around it that really stand out. It starts with the idea of the T-shirt, continues with a handwritten name on the envelope, and ends with the Merci pack. That's what I call a positive customer experience. Simply great!
Many greetings and have a nice weekend,
Olaf
BY FAR THE BEST COMPANY WITH THE BEST SUPPORT!
Wow - what can I say!
You are by far the best company with the best support I have experienced so far – seriously!
1000 thanks ;-)
Best regards,
Mathias
IN THE MUSIC BUSINESS FOR OVER 30 YEARS BUT I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS!
I am impressed. I've been in the music business for over 30 years now, and I've NEVER experienced such friendly and competent advice and handling.
Congratulations and thank you that there are people like you who do such a great job!
Greetings Marco
ELIS.8 - WHAT AN AWESOME SOUND!
Good evening Jacques,
I have only now found the time to test the Elis 8 speakers...
What can I say...? What an amazing sound... super differentiated, room-filling, powerful...
I am really thrilled and very grateful!!!
I won't give these two away anymore!!!
Viele Grüße
Jörg
AXE-FX IS SUCH A GOOD MACHINE – BETTER THAN ANYTHING ELSE !!!!!
Hello Knut,
thank you very much for your effort! It worked. The Axe Fx III is such a good machine – BETTER THAN ANYTHING ELSE !!!!!
All the best, Jakub!
I AM ABSOLUTELY THRILLED!
Hi Jacques!
Many thanks for the record-breaking speed with which you sent me the FM3.
I am absolutely thrilled! Many thanks also for the tasty addition! Of course, I immediately started to explore the FM3. I think my family will have to do without my presence for a while;). I have printed out the excellent user manual and will work through it bit by bit. The tutorials on your site are also very helpful, especially those by Bernd Kiltz. It's fun to get to know the device with its many sounds and possibilities. I will soon be able to do without my tube amps and stomp boxes once I have mastered the FM3 and configured it for my needs.
Best regards to Flensburg
Günter
AMAZING - NOW I CAN SELL EVERYTHING!
Hello Jacques,
Thanks a lot, tried the FM3, amazing, I’m very happy. Had Boss Gt-1000 and Lexicon PCM81 and many floor pedals before, now I can sell everything😀😀.
Kind regards
Köksal
A SPECIAL FEELING WITH G66!
Hello Jacques
I have to give you a huge compliment. I have already had a few questions about the FM3 and I have to mention that you always answer in a very short time: especially currently from Knut.
G66, simply a special feeling and a company that feels responsibility towards its customers!
Many thanks
Dominic
SOOOO EXCITED - SOUND BLEW ME AWAY!
Danke Jacques,
I'm soooo excited about the AXE FX III..... especially the sound, which really blew me away - never thought I'd say that about a modelling device :)
I've been putting together a lot of presets with my favourite amps over the last few days, and I'm looking forward to being able to keep my hands on the guitar when I change my scenes and effects....
Best regards from Graz, Martin
IMPRESSED HOW MUCH MORE ACCESSIBLE THE AXE-FX III IS WITH THE FC-12
Hi Sussi and team,
FC-12 arrived safely today, perfect. Really impressed with it and how much more accessible the axe-fx iii is with this controller. Brilliant.
Thanks again / Dan
EXTREMELY WELL-EQUIPPED GUITAR SHOP FOR ME ALONE – REALLY GENIAL!
Simply unbelievably good! I've been enjoying the fantastic sound in the rehearsal room for 4 hours.
The FM3 is very easy to use (I can't understand the reviews on the net, it couldn't be simpler and more flexible): Pick amp and cap, add a bit of reverb, tremolo in front of the amp, an analogue delay behind it, a drive in front of it, gate between amp and cap, EQ behind it, a bit of treble off, a bit less bass, add a phaser. What can I say? Within half an hour I had such a grandiose setup with 6 scenes that I've been enjoying it ever since and can't get enough of playing.
I just turned on the MF.10 (with ear protection) (output at +4 dBu). What a riot! I think that should really be enough volume reserves for any situation. I'm flabbergasted...
For the next few weeks I'll have to "rummage" through the range of amplifiers and caps ;-) I feel like I have an extremely well-equipped guitar shop all to myself. Really ingenious!
Thanks for the checkup and the update. The box is running perfectly! By the way, the cooler hasn't started up once in the 4 hours (or so quietly that I didn't hear it during the breaks in playing). Here are a few impressions and greetings from the rehearsal room.
LG Thomas
PS: Always G66 and always Fractal! Recommendations are absolutely guaranteed!
I’M 100% CONVINCED ABOUT THE AXE-FX 3 AND DON’T MISS MY MARSHALL IN THE LEAST!
Hello Jacques,
Sorry it’s taken so long to get back to you. Many thanks for the Axe-Fx III.
First off I need to explain: I’ve been playing the guitar for 32 years, so I grew up with tube amps. In December last year my Marshall JVM410HJS gave up the ghost. As getting it repaired is kind of difficult just now, I had to fall back on my FX2, which up to now had just been used in the effects loop of the Marshall. I had never bothered to check out the amps or cabs. Then I started experimenting and what I managed to achieve made me very curious.
Soon I was convinced that I needed an FX3!!! Just unpacking it was a pleasure and I felt like a little kid ? The packet of Merci was a nice surprise! A very high-quality product, lovingly packed!
After a month of exhaustive testing and experimentation I’m 100% convinced about the FX3 and don’t miss my Marshall in the least! I can recommend the FX3 to anyone. I’ve even gone so far as to put my name on the waiting list for an FM3 and I very much hope it will be deliverable soon.
I can’t wait ? Whatever happens, kudos to you all and keep up the good work, also with the tutorials, which I have found very helpful, especially those from Bernd Kiltz and Marco Fanton.
Many thanks and greetings to Flensburg,
Miroslav
NEVER THOUGHT IT COULD BE SO U N B E L I E V A B L E !
Hello Jacques,
To be honest, I would not have thought that this thing could be so UNBELIEVABLE...
I read a lot and informed myself on the net and then I came across Marco Fanton. His preset "Sky" was the deciding factor for me.
Well, it sounds awesome and is a lot of fun.
Have a nice week and see you then
Norbert