NOT ONLY EXCELLENT HARDWARE, ALSO FIRST-CLASS CUSTOMER SERVICE !

Hello Jaques,
I wouldn't have expected that. Thank you very much for this! You not only have excellent hardware, but also first-class customer service.

best regards/Michael

I AM SIMPLY THRILLED!!! 100% AMP FEELING - IT WAS MERCILESSLY COOL! 

Morning Jacques!
I wanted to give you a small interim report on the FM3. I am simply thrilled! The amp simulations are worlds better than those of the Helix. The feeling of "hanging" on a real amp is, in my opinion, 100% there. The interaction of the guitar, the volume pot of the guitar, it’s all really great!  

Yesterday afternoon/evening was the first rehearsal with the FM3. It was mercilessly awesome and such good fun! 

As for the FM9, Jacques, please keep my order open! When it is available > email me please!!! I mainly want to play the FM9 and have the FM3 with me as a back-up.

By the way: The German axefx.de forum is mega! I have already received VERY GOOD competent help there!!!! That is really impressive!
Lenni

THIS THING IS JUST SOMETHING ELSE ENTIRELY! 

My God, what a fantastic thing this is! And what fun it's been quickly playing through it!! The audio interface is great and the presets are just fun! The Kemper is not bad, but this thing is just something else entirely! Jacques, thank you very much!

Thanks for the chocolate, my wife will enjoy it!!

All the best and stay healthy!
Philipp

WE CAN TAKE A LEAF OUT OF YOUR BOOK WHEN IT COMES TO CUSTOMER SERVICE

Hello G66 Team,

Yesterday my FM3 arrived safely packed. On top of all the joy that I finally had the device in my hands, I would also like to say how pleased I was with the whole process.

As the sales manager of a large agency, I can judge that kind of thing very well. Beginning with the personally addressed e-mails and the positive statements about the FM3, from the word go it all feels very special. Furthermore, everything was delivered as promised and you can really rely on everything working out, while always being aware of all the order steps. Cool.

Then yesterday the package arrived with a very nice covering letter, with chocolate and a G66 T-shirt. I was thrilled about that too. You also included the latest software. Hats off to you.

All in all, it’s been a great shopping experience at G66. I was so impressed that I also spoke to our marketing department and our managing director here at Greven Medien GmbH about this positive experience and would like us to take a leaf out of your customer service book.

So, feel praised everyone! Thank you!

With kind regards,
Joachim

M E G A ! THIS THING IS AWESOME!

Hello Jacques,

The FM3 arrived today. Wow! Many thanks for the super-fast processing. Then I opened the package. I was very pleased with the contents. I quickly listened to the factory sounds and, after studying numerous videos, created my first own preset.

What can I say? MEGA! This thing is awesome.  One thing's for sure: KÖNIGSBRUNN IS FM3!

Today I PLAYED for the first time in a very long time and didn't constantly try to make the sound even better. And that with a brand new device.

Thanks again for your service.

Stay healthy & many greetings,
Thom

THANKS TO FRACTAL AUDIO MY SEARCH FOR THE HOLY GRAIL OF GUITAR SOUND HAS COME TO AN END!

Good evening Jacques

If you really remember me and this is not just a copy-paste answer, I am very happy about that :-) To this day, I am always amazed by the great sound and the excellent effects of the Axe-Fx II. I don't think there is anything comparable anywhere in the world. Thanks to Fractal Audio, my search for the Holy Grail of guitar sound had come to an end.

Now I'm all tingly and can hardly wait to unpack the new FM3 and fire it up.

Hope to see you again sometime
Beat

TOP SUPPORT OVER ALL THE YEARS

Hello Jacques,
Thank you very much for the great support over the years.
Regards, Anselm

SIMPLY GREAT!

Good morning G66-Team,
I wanted to give you some quick feedback. Quite apart from the fact that the ordering process worked brilliantly and quickly, and that I'm thrilled with the Axe FX 3 after the first few days, it's the little things around it that really stand out. It starts with the idea of the T-shirt, continues with a handwritten name on the envelope, and ends with the Merci pack. That's what I call a positive customer experience. Simply great!

Many greetings and have a nice weekend,
Olaf

DAMN IT, THIS IS CRAZY

Dear Jacques,
Damn it, this is crazy! The new AxeFX is exactly what I had hoped for - only even better!

Having skipped the second generation this is a real quantum leap for me. It all just sounds so real!

I may just be a very average guitarist, but it is such good fun being able to at least sound like a great one - with all the sounds we know and love from our favourite bands! Now I can finally hear just how different my guitars really sound...

And so far I've only tried out a few of the factory presets and changed very little.

Fantastic! Sorry, have to stop writing... there's a guitar to play ?!

I wish you and your team a great week!

All the best,
Oskar

PURE ENTHUSIASM / THE BEST DECISION EVER !

Dear Jacques
We had a small rehearsal concert at the weekend. A total of 6 bands played. My sound was praised to the skies from all sides. So glad! I am really extremely happy with the FM9. It was the best decision ever! Really a super product that you are selling

Very best regards / Thomas 

THE BEST DEVICE ON THE MARKET!

Dear Jacques
Congratulations, you currently have the best device on the market.

Best regards from Kilchberg,
Michael

ELIS.8  - WHAT AN AWESOME SOUND!

Good evening Jacques,

I have only now found the time to test the Elis 8 speakers...
What can I say...? What an amazing sound... super differentiated, room-filling, powerful...
I am really thrilled and very grateful!!!
I won't give these two away anymore!!!

Viele Grüße
Jörg

THAT'S WHAT I CALL MORE THAN EXEMPLARY SUPPORT !

Hello Jacques

I just wanted to thank you for the great support of your staff, Knut and Markus.

They really do their job in more than exemplary fashion. They provided me with unbelievable help when I needed information about the FM3. My compliments to both of them. That's what I call support, others can take a leaf out of their book. Keep up the good work.

Best wishes and stay negative, Charly

IN THE MUSIC BUSINESS FOR OVER 30 YEARS BUT I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS!

I am impressed. I've been in the music business for over 30 years now, and I've NEVER experienced such friendly and competent advice and handling.

Congratulations and thank you that there are people like you who do such a great job!

Greetings Marco

BY FAR THE BEST COMPANY WITH THE BEST SUPPORT!

Wow - what can I say! 

You are by far the best company with the best support I have experienced so far – seriously!

1000 thanks ;-)

Best regards,
Mathias

THE MOMENT WHEN YOU PLUG IT IN AND GAPE!

Hi Jacques und Sussi!
Many thanks for the quick delivery of the FM3. Simply sensational how beautifully you packaged the thing, added a very nice welcome letter, packed a T-shirt and even a bar of Merci. More is not possible (-:   Thank you!!!

And then the moment when you plug it in and gape! The short version is: I sold my Helix Floor yesterday (-:

Best regards from the Ruhrpott
Good luck ! Rainer

THE ELIS.8 HAS ENHANCED MY FM9 SIGNIFICANTLY - SOUNDS HUGE !

Hello Jaques,
I didn't want to miss giving you some short feedback:

The speakers and pedal arrived here safe and sound a few days ago.  I like the boxes very much and they enhance my FM9 considerably - a very good and inspiring sound.  And indeed, the two small boxes sound at least as big as my Deluxe Reverb and, thanks to the FM9, also very authentic.

Many thanks for the excellent service!

Best regards,
Wolfgang

THE BEST DECISION OF MY LIFE AS A MUSICIAN ! 

Hello Jacques,
That was the best decision of my life as a musician to switch to AXE FX III, FC6 & 12 and now 3 EV's - this system is simply great, it's a lot of fun and I'm looking forward to putting it all together with the ELIS - because then I'll be complete.... ?

Kind Regards
Richard

THAT'S WHEN YOU KNOW WHY YOU STAY LOYAL TO G66

Hi Jacques – I would like to thank you again.

On the one hand for the fast delivery, on the other hand for the accommodating and speedy repair of my AX8 – that's when you know why you remain loyal to G66!

Best regards, Haiko

GUITARIST’S DELIGHT...A TOTAL UNDERSTATEMENTG.

Hello Jacques,

I didn't want to bother you again, since you probably get 1,000 e-mails. But just one more time: I was already totally thrilled with my Axe-Fx II Mark II, but this is simply UNBELIEVABLE. I have no words for this: guitarist's delight... a total understatement.

Thanks so much for listening!
Peter

NOT CUSTOMERS, BUT FANS!

Many thanks also for the sweet surprise, the great T-shirt and the short instructions for beginners... I will probably need them quite a bit at first.... and only call in an absolute emergency.

Great praise for a great service and a very customer-oriented approach.
That's why you don't really have "customers", but fans... Today you got one more!

Many greetings from the Rhineland
Martin

FM9 TURBO - A MASTERPIECE !

Ahoj Jacques;

Thank you very much for the package! I am overwhelmed by your service and the mobile possibilities of the FM9 Turbo. A masterpiece. 

Best regards, Carlos

AMAZING SUPPORT FOR AN AMAZING DEVICE !

Servus Jacques,
Thank you very much again, amazing support for an amazing device. I am so thrilled.

Greetings and keep up the good work!
Martin

SOOOO EXCITED - SOUND BLEW ME AWAY!

Danke Jacques,

I'm soooo excited about the AXE FX III..... especially the sound, which really blew me away - never thought I'd say that about a modelling device :)

I've been putting together a lot of presets with my favourite amps over the last few days, and I'm looking forward to being able to keep my hands on the guitar when I change my scenes and effects....

Best regards from Graz, Martin

AMAZING - NOW I CAN SELL EVERYTHING!

Hello Jacques,

Thanks a lot, tried the FM3, amazing, I’m very happy. Had Boss Gt-1000 and Lexicon PCM81 and many floor pedals before, now I can sell everything😀😀.

Kind regards
Köksal 

I AM ABSOLUTELY THRILLED! 

Hi Jacques!
Many thanks for the record-breaking speed with which you sent me the FM3.

I am absolutely thrilled! Many thanks also for the tasty addition! Of course, I immediately started to explore the FM3. I think my family will have to do without my presence for a while;). I have printed out the excellent user manual and will work through it bit by bit. The tutorials on your site are also very helpful, especially those by Bernd Kiltz.  It's fun to get to know the device with its many sounds and possibilities. I will soon be able to do without my tube amps and stomp boxes once I have mastered the FM3 and configured it for my needs.

Best regards to Flensburg
Günter

SERVICE RIGHTLY PRAISED EVERYWHERE

Hello Jacques,
Thank you very much again for the parts you sent - they arrived yesterday, were installed today, and everything is working perfectly again. Your service is really excellent and rightly praised everywhere!

Thank you very much

one more fan :)
Andi

BEST HANDLING WORLDWIDE!

Hi Jaques
FC-6 arrived, installed ... works! Once again, a thousand THANKS for the absolute best handling worldwide.
There is no other company where I prefer to buy.

Kind regards Nicolai

I CRIED WITH JOY WHEN I TRIED IT OUT!

Hello Jacques , 
It's true, Simmozheim has gone Turbo!

Thank you very much, I cried like a baby with joy when I tried out the Axe-Fx III Turbo!
I have now ordered the FC-12 online together with Humbuster cables. I hope you can send it to me as soon as possible!

Greetings from Simmozheim, Adrian

NEVER THOUGHT IT COULD BE SO  U N B E L I E V A B L E !

Hello Jacques,
To be honest, I would not have thought that this thing could be so UNBELIEVABLE...

I read a lot and informed myself on the net and then I came across Marco Fanton. His preset "Sky" was the deciding factor for me.

Well, it sounds awesome and is a lot of fun.

Have a nice week and see you then
Norbert