I AM SIMPLY THRILLED!!! 100% AMP FEELING - IT WAS MERCILESSLY COOL!
Morning Jacques!
I wanted to give you a small interim report on the FM3. I am simply thrilled! The amp simulations are worlds better than those of the Helix. The feeling of "hanging" on a real amp is, in my opinion, 100% there. The interaction of the guitar, the volume pot of the guitar, it’s all really great!
Yesterday afternoon/evening was the first rehearsal with the FM3. It was mercilessly awesome and such good fun!
As for the FM9, Jacques, please keep my order open! When it is available > email me please!!! I mainly want to play the FM9 and have the FM3 with me as a back-up.
By the way: The German axefx.de forum is mega! I have already received VERY GOOD competent help there!!!! That is really impressive!
Lenni
SOUNDS I HAVE BEEN LOOKING FOR FOR OVER 40 YEARS
Hello Jacques,
After intensive familiarisation with this wonderful AXE FXIII system and the FC6 and FC12 controllers, I have to admit after just under 3 weeks - sensationally good, and I can realise exactly the sounds that I have been looking for for over 40 years. The money I could have saved, not to mention all the lugging around of various tube amps and 4x12 cabinets… Super classy and extremely addictive - you just can't drag yourself away. You are absolutely right - this really is a guitarist's delight - thank you for it.
Kindest regards and stay healtyh
Richard
THE FM3 IS SURELY IN A DIFFERENT LEAGUE AT THE MOMENT!
Dear Jacques!
The "Guitarist’s Delight FM3" arrived here safe and sound today and I would like to thank you most sincerely for the nice little attention to detail – in the form of a box of MERCI. Not everyone does this, but it's a lot of fun to deal with people who are so cool! Thanks again for this attention!
About the equipment – what can I say? - I have had many things. From Line 6 Series to Eleven to Headrush Gigboard and Kemper. The FM3 is surely in a different league at the moment (although I also really appreciate the sounds of the Kemper, but that's a different method) and I can't get a big, stupid grin off my face ;)
Now I think I'll save up a bit, because there's still room in my studio desk for one or the other 19" built-in unit - so why not the big brother of the FM3?
Thanks again and best regards from Prellenkirchen, in the far east of Austria.
Thomas
40 YEARS OF MUSIC - NEVER GOT SUCH GOOD SERVICE BEFORE!
Hello Jacques,
I wanted to tell you that I found the entire conversation with you in connection with the AXE FX III MK 2 not only very pleasant and refreshing, but also personal and binding. It's impressive that you take the time to get to know your customers’ backgrounds. I hope you also had some fun in the process. The absolute highlight, however, was that when I unpacked the device I thought, hey, you’ve even included the USB cable (which is not the case with all dealers / products) and oh, what's that big fat red instruction manual in the box? ;-)
I've been making music for 40 years and I've certainly invested one or two large sums in equipment, but I've never received this "service". Crazy! MERCI!
Gladly again! Best regards
Uwe
DAMN IT, THIS IS CRAZY
Dear Jacques,
Damn it, this is crazy! The new AxeFX is exactly what I had hoped for - only even better!
Having skipped the second generation this is a real quantum leap for me. It all just sounds so real!
I may just be a very average guitarist, but it is such good fun being able to at least sound like a great one - with all the sounds we know and love from our favourite bands! Now I can finally hear just how different my guitars really sound...
And so far I've only tried out a few of the factory presets and changed very little.
Fantastic! Sorry, have to stop writing... there's a guitar to play ?!
I wish you and your team a great week!
All the best,
Oskar
NEVER THOUGHT IT COULD BE SO U N B E L I E V A B L E !
Hello Jacques,
To be honest, I would not have thought that this thing could be so UNBELIEVABLE...
I read a lot and informed myself on the net and then I came across Marco Fanton. His preset "Sky" was the deciding factor for me.
Well, it sounds awesome and is a lot of fun.
Have a nice week and see you then
Norbert
BY THE WAY, THE ELIS.8 ARE A REAL HIT!
Hello Jacques,
Thank you very much for your information and once again a big thank you for being so accommodating. Your customer orientation is simply exemplary! By the way, the Elis.8 are a real hit and perfect for my plans.
Many greetings from the south, have a good time and see you next time,
Otto
NOT BEEN THIS EXITED SINCE GETTING MY AXE-FX II
Hi Hope your both well. New FM 9 arrived yesterday and it is working perfectly.It is an amazing piece of gear. Not been this exited since getting my Axe Fx ll.
Thanks for your support.
Best regards / John
WE CAN TAKE A LEAF OUT OF YOUR BOOK WHEN IT COMES TO CUSTOMER SERVICE
Hello G66 Team,
Yesterday my FM3 arrived safely packed. On top of all the joy that I finally had the device in my hands, I would also like to say how pleased I was with the whole process.
As the sales manager of a large agency, I can judge that kind of thing very well. Beginning with the personally addressed e-mails and the positive statements about the FM3, from the word go it all feels very special. Furthermore, everything was delivered as promised and you can really rely on everything working out, while always being aware of all the order steps. Cool.
Then yesterday the package arrived with a very nice covering letter, with chocolate and a G66 T-shirt. I was thrilled about that too. You also included the latest software. Hats off to you.
All in all, it’s been a great shopping experience at G66. I was so impressed that I also spoke to our marketing department and our managing director here at Greven Medien GmbH about this positive experience and would like us to take a leaf out of your customer service book.
So, feel praised everyone! Thank you!
With kind regards,
Joachim
MY GUITARS NOW SOUND BETTER AND THAT INSPIRES ME TO PLAY MORE AND BETTER
Dear Sussi,
Just want to thank you! Your handling of my purchase of the FM3 has been a pleasure. It took some time for you to get the units to stock but that's not your fault. When they were delayed a couple of days you let me know by email. I appreciate that. When you got the units you sent me the paying details and 4 days after my payment I had the unit delivered. One or two of these days must have been bank business, so very fast delivery.
The FM3 itself is a fantastic piece of gear. Sounds much better than the previous modelers I have tried. (Headrush, Line6 Helix LT and Ampero One). The factory sounds in the FM3 are 90% nice sounding to me, whereas on all the other units it was the other way around, 90% crap!
One more thing: my FM3 came with the latest 4.0 Cygnus firmware that was just recently released. That was really impressive customer support!
I could go on with how my guitars now sound better than I thought was possible and how that inspires me to play more and better, but I'm sure you have heard that before. ??????
Have nice midsummer weekend
Mikael
AMAZING - NOW I CAN SELL EVERYTHING!
Hello Jacques,
Thanks a lot, tried the FM3, amazing, I’m very happy. Had Boss Gt-1000 and Lexicon PCM81 and many floor pedals before, now I can sell everything😀😀.
Kind regards
Köksal
EXCELLENT SIMPLY TOP CLASS - IN LOVE WITH THE FX III TURBO!
Hello Jacques,
Just to give you some feedback: I spend hours every day with the FX III Turbo - I'm totally in love with it! The workflow is so logical, and although very complex, absolutely flawless. I have not encountered a single bug or the like. I am glad that I spontaneously decided in favour of the "TURBO" when talking to you! I have never exceeded 65% workload at any time.
So: excellent, simply top class. It is easy to understand why the FX III Turbo is used by top musicians and in studios. I am happy to be able to work with it as a little guitar lover and amateur axe torturer.
I wish you and your family a good time and good health!
Kind regards,
Peter
I’LL BE STUCK IN FRONT OF THIS DAY AND NIGHT !
Hi Jacques,
Wow, thanks for everything. As @metalbobby on Instagram I’ve played just a single preset and I’m in love already… man you guys are so great… this thing is amazing.
I’ll be stuck in front of this day and night.
Thanks for the quick delivery of the Axe-Fx III Mk2 and the firmware and so on.
All the best,
Robin
THE SOUND BLOWS YOU AWAY!
Dear Jacques,
I am still very enthusiastic about the fm3. It's one of those few products where you always find an answer already built in, even if it took you months to formulate the question in the first place.
But apart from the technical fascination, it's simply the sound that blows you away. You're right, this thing is just a little happiness maker.
Many greetings to the north!
Christian
MAINTAINING SPECIAL CUSTOMER PROXIMITY !
Hi Jacques,
It's always a pleasure to hear/read from you. You have obviously been able to maintain this special customer proximity, which is great! The great device arrived quickly and has finally been in operation since this evening... :-)
Many thanks and best regards.
Christian
SOOOO EXCITED - SOUND BLEW ME AWAY!
Danke Jacques,
I'm soooo excited about the AXE FX III..... especially the sound, which really blew me away - never thought I'd say that about a modelling device :)
I've been putting together a lot of presets with my favourite amps over the last few days, and I'm looking forward to being able to keep my hands on the guitar when I change my scenes and effects....
Best regards from Graz, Martin
AXE-FX IS SUCH A GOOD MACHINE – BETTER THAN ANYTHING ELSE !!!!!
Hello Knut,
thank you very much for your effort! It worked. The Axe Fx III is such a good machine – BETTER THAN ANYTHING ELSE !!!!!
All the best, Jakub!
A SPECIAL FEELING WITH G66!
Hello Jacques
I have to give you a huge compliment. I have already had a few questions about the FM3 and I have to mention that you always answer in a very short time: especially currently from Knut.
G66, simply a special feeling and a company that feels responsibility towards its customers!
Many thanks
Dominic
TOP SUPPORT OVER ALL THE YEARS
Hello Jacques,
Thank you very much for the great support over the years.
Regards, Anselm
THE BEST DEVICE ON THE MARKET!
Dear Jacques
Congratulations, you currently have the best device on the market.
Best regards from Kilchberg,
Michael
WITH YOU ONE FEELS SIMPLY AT HOME - SERVICE A DREAM
Morning Jacques,
Today my big guitarist's delight arrived at my place and what can I say?! You guys are amazing!!!
On top of this magnificent instrument, your service is a dream. Starting with that nice personal email. After the order was placed, the delivery was fast. I had the feeling that you knew beforehand that I was going to order and sent everything on its way ;-).
Everything is perfectly packed. The devices are checked in advance and not just blindly sent to the customer.
That's exactly how I imagine it and that's exactly how you make customers happy :) And for all the sweethearts there is also a little surprise.
It just feels like an adoption by G66 and you have been warmly welcomed. You simply make me feel at home.
Thank you very much and stay as you are ;)
Best regards to the far north :) ..
Michael
SIMPLY GREAT!
Good morning G66-Team,
I wanted to give you some quick feedback. Quite apart from the fact that the ordering process worked brilliantly and quickly, and that I'm thrilled with the Axe FX 3 after the first few days, it's the little things around it that really stand out. It starts with the idea of the T-shirt, continues with a handwritten name on the envelope, and ends with the Merci pack. That's what I call a positive customer experience. Simply great!
Many greetings and have a nice weekend,
Olaf
THE AXE FX REALLY IS THE GAME-CHANGER!
Hi,
Really looking forward to the FM3! The AXE FX really is the game-changer it's made out to be.
What could be better than always having these grandios sounds with you in a compact format?
Your unbeatable customer service completes the package!
Have a great weekend and best regards,
Timo
EXTREMELY SATISFIED WITH THE FM9 – THE HAMMER – BEST SOUND IN THE REHEARSAL ROOM !
Yes, I am totally thrilled... I've actually always been on the road with analogue. I don't notice any difference anymore. My band colleague Jörg B. also ordered an FM 3/FC6 set last week after hearing it. I'm extremely satisfied and thrilled with the FM 9... it's awesome... We had the best sound in a long time in the rehearsal room last night...
LG/Jörg
ALL THIS WAS NOTHING AGAINST THE AXE-FX - IT MAKES ME REALLY HAPPY
Hello Jacques;
I have had an Axe FX II for about a year now. It is connected to an Engl 2 x 50 watt power amplifier. I have 2 4x12" Marshall boxes connected to it. The ones with the greenbacks. And what can I say? I will never play anything else again. It's hard to imagine that it could be any better. But that's how it seems to be. That's why I want the Axe FX 3 Turbo so bad. Over the years, I've had just about all the big-name stuff. None of that was anything compared to the Axe FX. It makes me really happy. And I can't stop playing. So, now I hope to have the FX III soon, and the floor pedal to go with it.
Have a nice day
Regards RIC
I CRIED WITH JOY WHEN I TRIED IT OUT!
Hello Jacques ,
It's true, Simmozheim has gone Turbo!
Thank you very much, I cried like a baby with joy when I tried out the Axe-Fx III Turbo!
I have now ordered the FC-12 online together with Humbuster cables. I hope you can send it to me as soon as possible!
Greetings from Simmozheim, Adrian
SUPPORT THAT IS FASTER THAN YOU. EVEN AT THE WEEKEND !
Hello Jacques;
I also wanted to thank you again for the quick handling of my problems with the FM3! A support that reacts faster than oneself and also on weekends. Apart from that, I am super satisfied with the FM3, for the price there is nothing better, more flexible or more ingenious on the market.
Thanks also for the tip about OMG-9. Your manuals are mega helpful and easy to understand. I will definitely test it.
Best regards, Tim
ABSOLUTE BUSINESS AND I AM SO SUPER, SUPER SATISFIED
Hello dear Jacques,
First of all, I would like to get in touch and tell you how great the AxeFX III MK2 is. It's really unbelievable - I use everything from jazz guitars, acoustic guitars, Strat guitars and Gibson guitars to classical guitars and baritones!
It really is the absolute business, and I am so super super satisfied with this device. Especially for online lessons or studio productions like gigs and theatre productions (which I don't have at the moment?) the thing is actually running 10 hours a day for me.
Wow!!!!!????? I turn it on every day with enthusiasm.
Best regards from Steinmauern
Heiko Gottberg
Gitarrist • Gitarrenlehrer • Komponist • Sounddesign
www.heikogottberg.de
AMAZING SUPPORT FOR AN AMAZING DEVICE !
Servus Jacques,
Thank you very much again, amazing support for an amazing device. I am so thrilled.
Greetings and keep up the good work!
Martin
THE BEST DECISION OF MY LIFE AS A MUSICIAN !
Hello Jacques,
That was the best decision of my life as a musician to switch to AXE FX III, FC6 & 12 and now 3 EV's - this system is simply great, it's a lot of fun and I'm looking forward to putting it all together with the ELIS - because then I'll be complete.... ?
Kind Regards
Richard