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User Comments

 

PURE ENTHUSIASM / THE BEST DECISION EVER !

Dear Jacques
We had a small rehearsal concert at the weekend. A total of 6 bands played. My sound was praised to the skies from all sides. So glad! I am really extremely happy with the FM9. It was the best decision ever! Really a super product that you are selling

Very best regards / Thomas 

WOW.... NEVER HAD SUCH A GOOD SOUND! I AM A HAPPY GUITARIST!

Hi Jacques, I've had the FM9 since yesterday and just wanted to say a huge thank you! My wife Marion bought it from you as a surprise for me....and it was a real success. Great service and insane quality. I'm a happy guitarist. Wow....Have never had such a good sound.

Best regards / Timo

TOP SUPPORT OVER ALL THE YEARS

Hello Jacques,
Thank you very much for the great support over the years.
Regards, Anselm

ELIS.8  - WHAT AN AWESOME SOUND!

Good evening Jacques,

I have only now found the time to test the Elis 8 speakers...
What can I say...? What an amazing sound... super differentiated, room-filling, powerful...
I am really thrilled and very grateful!!!
I won't give these two away anymore!!!

Viele Grüße
Jörg

SUPPORT THAT IS FASTER THAN YOU. EVEN AT THE WEEKEND !

Hello Jacques;
I also wanted to thank you again for the quick handling of my problems with the FM3! A support that reacts faster than oneself and also on weekends. Apart from that, I am super satisfied with the FM3, for the price there is nothing better, more flexible or more ingenious on the market.

Thanks also for the tip about OMG-9. Your manuals are mega helpful and easy to understand. I will definitely test it.

Best regards, Tim

GUITARIST’S DELIGHT...A TOTAL UNDERSTATEMENTG.

Hello Jacques,

I didn't want to bother you again, since you probably get 1,000 e-mails. But just one more time: I was already totally thrilled with my Axe-Fx II Mark II, but this is simply UNBELIEVABLE. I have no words for this: guitarist's delight... a total understatement.

Thanks so much for listening!
Peter

FRACTAL AUDIO IS  T - H - E  SOUND!

Dear Jacques,

How nice it is to receive an email directly from the owner and thank you also for your personalised letter. Just wanted to give a quick update as your customer service is so great. FM3 arrived yesterday. I am honestly speechless. I am never stepping back to other gear and will now start selling my floor effects collection. The Fractal sound is T-H-E sound.

Thanks for everything,
Frank

THAT'S WHEN YOU KNOW WHY YOU STAY LOYAL TO G66

Hi Jacques – I would like to thank you again.

On the one hand for the fast delivery, on the other hand for the accommodating and speedy repair of my AX8 – that's when you know why you remain loyal to G66!

Best regards, Haiko

THE MOMENT WHEN YOU PLUG IT IN AND GAPE!

Hi Jacques und Sussi!
Many thanks for the quick delivery of the FM3. Simply sensational how beautifully you packaged the thing, added a very nice welcome letter, packed a T-shirt and even a bar of Merci. More is not possible (-:   Thank you!!!

And then the moment when you plug it in and gape! The short version is: I sold my Helix Floor yesterday (-:

Best regards from the Ruhrpott
Good luck ! Rainer

BY THE WAY, THE ELIS.8 ARE A REAL HIT!

Hello Jacques,
Thank you very much for your information and once again a big thank you for being so accommodating. Your customer orientation is simply exemplary! By the way, the Elis.8 are a real hit and perfect for my plans.

Many greetings from the south, have a good time and see you next time,
Otto

THE SOUND BLOWS YOU AWAY!

Dear Jacques,
I am still very enthusiastic about the fm3. It's one of those few products where you always find an answer already built in, even if it took you months to formulate the question in the first place.

But apart from the technical fascination, it's simply the sound that blows you away. You're right, this thing is just a little happiness maker.

Many greetings to the north!
Christian

THE BEST DEVICE ON THE MARKET!

Dear Jacques
Congratulations, you currently have the best device on the market.

Best regards from Kilchberg,
Michael

M E G A ! THIS THING IS AWESOME!

Hello Jacques,

The FM3 arrived today. Wow! Many thanks for the super-fast processing. Then I opened the package. I was very pleased with the contents. I quickly listened to the factory sounds and, after studying numerous videos, created my first own preset.

What can I say? MEGA! This thing is awesome.  One thing's for sure: KÖNIGSBRUNN IS FM3!

Today I PLAYED for the first time in a very long time and didn't constantly try to make the sound even better. And that with a brand new device.

Thanks again for your service.

Stay healthy & many greetings,
Thom

FRACTAL IS ABSOLUTELY THE BEST!

Hello,
FM3 has arrived. What can I say… really great device! Sounds absolutely mega.

I've tried them all, Kemper (it's great too), Helix, Strymon, Simplifier, but Fractal is absolutely the best!

Rock on!
Cheers, Oliver

THE FM3 IS THE BUSINESS – THE ÜBER-BUSINESS !

Hey Knut, thank you very much.
Have I ever mentioned how ingenious I find the FM3, no.
The FM3 is the business, or rather the über-business.

Best regards Marco

 

FANTASTIC - MEGA BIG GRIN – BLOODY FINGERS !

Moin Jaques,
You are really cool!!! Thanks a lot for the chocolate and the fast shipping!!! Because of the Xmas business, I didn't expect to receive the device until the next few days. And the first impression is: fantastic!!! Yesterday I played my fingers bloody while listening to the presets and I have a MEGA big grin on my face!

All the best and best wishes from the coast to the coast!
Jörg

I ADMIRE YOUR CONCEPT - KEEP IT UP!

Dear Jacques,
I am happy and surprised at the same time about your personal answer.

I admire your concept of bringing high-quality products directly to the customer - professionally and very personally. And I admire that you have very successfully managed to win over the customers themselves as brand ambassadors.

Some of my (advertising) clients follow the same concept - also with success!
Keep up the good work!

Best regards from Bad Waldsee
Jo

SERVICE IS A BLAST - NEVER EXPERIENCED SUCH GREAT CARE! FM9 IS MEGA!

Dear Jacques,
thank you very much for your info. FM9 mega! Service 1+* and the Merci are already on my hips! :-) Your service is exemplary and absolutely great! I have never experienced such great care as with you. I appreciate it very much. THANK YOU!

I'll probably use the FM9 for the first time on Tin Lizzy this weekend. Marc is lending me his MF10 for testing purposes. Would probably be the ideal setup. If that's the case, I'll certainly be in touch again regarding the Redsound speakers. -As pleased as I am sorry ;-)))))))

Best regards from Turbo Borgstedt / Micha

"TRUE HAPPINES FOR GUITARISTS" REALLY WASN'T AN EXAGGERATION!!

Hello Jacques,

Once again: congratulations on your sales approach! It really is fun to receive such a parcel with an envelope with your handwritten name on it. And then the enthusiastic letter. The quick start instructions deserve a special mention - meanwhile many have recognised the necessity for that kind of thing (with cheet sheets etc), but no-one before you has hit the nail on the head with important things being explained in a simple (but not too simple) way and without getting lost in too much detail. And the occasional reminders (look for a nice preset and play some guitar…) are the icing on the cake.

By the way, I have no idea how long I spent playing when I plugged the AXE-FX in for the first time, but it was a long time. Much longer than I actually had time for…. :-)

I'd like to take this opportunity to request a possible future update: given the huge amount of incredible and surprising presets, it would be very useful to be able to give a "like" at the touch of a button. Especially when zapping through the presets looking for a particular sound, you often stumble across something that you would like to use later, but generally have a guitar in your hands and not a pencil….!

Yes, there are favourites banks for this, but it would be good to be able to have the favourites in a big pool before sorting through them more carefully. Of course, it might well be that this function already exists and I'll discover it when I study the manual more closely…

Anyway, I have come to the conclusion that I can now part with my remaining digital and synth stompboxes, as the AXE really has everything in it. (Only the Gamechangeraudio devices will have to stay - they simply look too good and I think the PLUS functionality is already in the AXE…..?)

Unfortunately, the AXEFX will soon be disappearing into the rack at the rehearsal room and I won't be able to spend every evening exploring its possibilities on the sofa!

So, once again many thanks for the quick delivery, etc.

True happines for guitarists really wasn't an exaggeration!

Regards,
Marten

AT THE END OF DAY I WAS BLOWN AWAY! 

Dear Jacques!
My package arrived today at the end of the day and I was blown away!

Not only for the amazing piece of gear but also for all the care that you guys put on the order: cool guides, nice "thank you" letter, the t-shirt and if all of this was not nice enough, I got a box of chocolates!!!

You made my day. Now I'm "playing" with my unit trying to unveil all the secrets behind it....

Thank you very much from a happy customer.
Cheers /Flavio

ABSOLUTE BUSINESS AND I AM SO SUPER, SUPER SATISFIED

Hello dear Jacques,

First of all, I would like to get in touch and tell you how great the AxeFX III MK2 is. It's really unbelievable - I use everything from jazz guitars, acoustic guitars, Strat guitars and Gibson guitars to classical guitars and baritones!

It really is the absolute business, and I am so super super satisfied with this device. Especially for online lessons or studio productions like gigs and theatre productions (which I don't have at the moment?) the thing is actually running 10 hours a day for me.

Wow!!!!!?????  I turn it on every day with enthusiasm.

Best regards from Steinmauern
Heiko Gottberg

Gitarrist • Gitarrenlehrer • Komponist • Sounddesign  
www.heikogottberg.de 

THANKS TO FRACTAL AUDIO MY SEARCH FOR THE HOLY GRAIL OF GUITAR SOUND HAS COME TO AN END!

Good evening Jacques

If you really remember me and this is not just a copy-paste answer, I am very happy about that :-) To this day, I am always amazed by the great sound and the excellent effects of the Axe-Fx II. I don't think there is anything comparable anywhere in the world. Thanks to Fractal Audio, my search for the Holy Grail of guitar sound had come to an end.

Now I'm all tingly and can hardly wait to unpack the new FM3 and fire it up.

Hope to see you again sometime
Beat

I’M 100% CONVINCED ABOUT THE AXE-FX 3 AND DON’T MISS MY MARSHALL IN THE LEAST!

Hello Jacques,

Sorry it’s taken so long to get back to you. Many thanks for the Axe-Fx III.

First off I need to explain: I’ve been playing the guitar for 32 years, so I grew up with tube amps. In December last year my Marshall JVM410HJS gave up the ghost. As getting it repaired is kind of difficult just now, I had to fall back on my FX2, which up to now had just been used in the effects loop of the Marshall. I had never bothered to check out the amps or cabs. Then I started experimenting and what I managed to achieve made me very curious.

Soon I was convinced that I needed an FX3!!! Just unpacking it was a pleasure and I felt like a little kid ? The packet of Merci was a nice surprise! A very high-quality product, lovingly packed!

After a month of exhaustive testing and experimentation I’m 100% convinced about the FX3 and don’t miss my Marshall in the least! I can recommend the FX3 to anyone. I’ve even gone so far as to put my name on the waiting list for an FM3 and I very much hope it will be deliverable soon.

I can’t wait ? Whatever happens, kudos to you all and keep up the good work, also with the tutorials, which I have found very helpful, especially those from Bernd Kiltz and Marco Fanton.

Many thanks and greetings to Flensburg,
Miroslav

BEST HANDLING WORLDWIDE!

Hi Jaques
FC-6 arrived, installed ... works! Once again, a thousand THANKS for the absolute best handling worldwide.
There is no other company where I prefer to buy.

Kind regards Nicolai

 

I CRIED WITH JOY WHEN I TRIED IT OUT!

Hello Jacques , 
It's true, Simmozheim has gone Turbo!

Thank you very much, I cried like a baby with joy when I tried out the Axe-Fx III Turbo!
I have now ordered the FC-12 online together with Humbuster cables. I hope you can send it to me as soon as possible!

Greetings from Simmozheim, Adrian

EVERY SECOND OF WAITING WAS WORTH IT – IT DOESN’T GET ANY BETTER THAN THIS!

Hello Jacques,
the FM3 arrived yesterday! This thing is the absolute business. Every second of waiting was worth it. Thank you for the excellent and very personal service! It doesn't get any better than this.

Best regards from Hamburg
Jens

 

MY GUITARS NOW SOUND BETTER AND THAT INSPIRES ME TO PLAY MORE AND BETTER

Dear Sussi,

Just want to thank you! Your handling of my purchase of the FM3 has been a pleasure. It took some time for you to get the units to stock but that's not your fault. When they were delayed a couple of days you let me know by email. I appreciate that. When you got the units you sent me the paying details and 4 days after my payment I had the unit delivered. One or two of these days must have been bank business, so very fast delivery. 

The FM3 itself is a fantastic piece of gear. Sounds much better than the previous modelers I have tried. (Headrush, Line6 Helix LT and Ampero One). The factory sounds in the FM3 are 90% nice sounding to me, whereas on all the other units it was the other way around, 90% crap!

One more thing: my FM3 came with the latest 4.0 Cygnus firmware that was just recently released. That was really impressive customer support! 

I could go on with how my guitars now sound better than I thought was possible and how that inspires me to play more and better, but I'm sure you have heard that before. ??????

Have nice midsummer weekend
Mikael  

I’LL BE STUCK IN FRONT OF THIS DAY AND NIGHT !

Hi Jacques,

Wow, thanks for everything. As @metalbobby on Instagram I’ve played just a single preset and I’m in love already… man you guys are so great… this thing is amazing.

I’ll be stuck in front of this day and night.

Thanks for the quick delivery of the Axe-Fx III Mk2 and the firmware and so on.

All the best,
Robin

THE NICEST AND BEST SERVICE (AND NOT ONLY IN MUSIC)

Hello Jacques,
Thank you very much for the nicest and best service I know (and not only in the music field))

And have a nice day,
Philipp

koeksal

AMAZING - NOW I CAN SELL EVERYTHING!

Hello Jacques,

Thanks a lot, tried the FM3, amazing, I’m very happy. Had Boss Gt-1000 and Lexicon PCM81 and many floor pedals before, now I can sell everything😀😀.

Kind regards
Köksal 

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