THAT'S WHAT I CALL MORE THAN EXEMPLARY SUPPORT !
I just wanted to thank you for the great support of your staff, Knut and Markus.
They really do their job in more than exemplary fashion. They provided me with unbelievable help when I needed information about the FM3. My compliments to both of them. That's what I call support, others can take a leaf out of their book. Keep up the good work.
Best wishes and stay negative, Charly
SERVICE IS A BLAST - NEVER EXPERIENCED SUCH GREAT CARE! FM9 IS MEGA!
thank you very much for your info. FM9 mega! Service 1+* and the Merci are already on my hips! :-) Your service is exemplary and absolutely great! I have never experienced such great care as with you. I appreciate it very much. THANK YOU!
I'll probably use the FM9 for the first time on Tin Lizzy this weekend. Marc is lending me his MF10 for testing purposes. Would probably be the ideal setup. If that's the case, I'll certainly be in touch again regarding the Redsound speakers. -As pleased as I am sorry ;-)))))))
Best regards from Turbo Borgstedt / Micha
WITH YOU ONE FEELS SIMPLY AT HOME - SERVICE A DREAM
Today my big guitarist's delight arrived at my place and what can I say?! You guys are amazing!!!
On top of this magnificent instrument, your service is a dream. Starting with that nice personal email. After the order was placed, the delivery was fast. I had the feeling that you knew beforehand that I was going to order and sent everything on its way ;-).
Everything is perfectly packed. The devices are checked in advance and not just blindly sent to the customer.
That's exactly how I imagine it and that's exactly how you make customers happy :) And for all the sweethearts there is also a little surprise.
It just feels like an adoption by G66 and you have been warmly welcomed. You simply make me feel at home.
Thank you very much and stay as you are ;)
Best regards to the far north :) ..
MAINTAINING SPECIAL CUSTOMER PROXIMITY !
It's always a pleasure to hear/read from you. You have obviously been able to maintain this special customer proximity, which is great! The great device arrived quickly and has finally been in operation since this evening... :-)
Many thanks and best regards.
FRACTAL AUDIO IS T - H - E SOUND!
How nice it is to receive an email directly from the owner and thank you also for your personalised letter. Just wanted to give a quick update as your customer service is so great. FM3 arrived yesterday. I am honestly speechless. I am never stepping back to other gear and will now start selling my floor effects collection. The Fractal sound is T-H-E sound.
Thanks for everything,
THE BEST DEVICE ON THE MARKET!
Congratulations, you currently have the best device on the market.
Best regards from Kilchberg,
YOU HAVE BY FAR THE BEST SERVICE OF ALL!
Great ! Exchange FM3 has arrived ! Many thanks :-)
You have by far the best service of all! In all seriousness!!
best regards Mathias
Good morning G66-Team,
I wanted to give you some quick feedback. Quite apart from the fact that the ordering process worked brilliantly and quickly, and that I'm thrilled with the Axe FX 3 after the first few days, it's the little things around it that really stand out. It starts with the idea of the T-shirt, continues with a handwritten name on the envelope, and ends with the Merci pack. That's what I call a positive customer experience. Simply great!
Many greetings and have a nice weekend,
NOT ONLY EXCELLENT HARDWARE, ALSO FIRST-CLASS CUSTOMER SERVICE !
I wouldn't have expected that. Thank you very much for this! You not only have excellent hardware, but also first-class customer service.
THE BEST DECISION OF MY LIFE AS A MUSICIAN !
That was the best decision of my life as a musician to switch to AXE FX III, FC6 & 12 and now 3 EV's - this system is simply great, it's a lot of fun and I'm looking forward to putting it all together with the ELIS - because then I'll be complete.... ?
BEST ORDER CONFIRMATION EVER RECEIVED!
Congratulations on the best order confirmation I have ever received! Proof that passion for the product is the best marketing manager.
BEST HANDLING WORLDWIDE!
FC-6 arrived, installed ... works! Once again, a thousand THANKS for the absolute best handling worldwide.
There is no other company where I prefer to buy.
Kind regards Nicolai
THE FM3 IS SURELY IN A DIFFERENT LEAGUE AT THE MOMENT!
The "Guitarist’s Delight FM3" arrived here safe and sound today and I would like to thank you most sincerely for the nice little attention to detail – in the form of a box of MERCI. Not everyone does this, but it's a lot of fun to deal with people who are so cool! Thanks again for this attention!
About the equipment – what can I say? - I have had many things. From Line 6 Series to Eleven to Headrush Gigboard and Kemper. The FM3 is surely in a different league at the moment (although I also really appreciate the sounds of the Kemper, but that's a different method) and I can't get a big, stupid grin off my face ;)
Now I think I'll save up a bit, because there's still room in my studio desk for one or the other 19" built-in unit - so why not the big brother of the FM3?
Thanks again and best regards from Prellenkirchen, in the far east of Austria.
40 YEARS OF MUSIC - NEVER GOT SUCH GOOD SERVICE BEFORE!
I wanted to tell you that I found the entire conversation with you in connection with the AXE FX III MK 2 not only very pleasant and refreshing, but also personal and binding. It's impressive that you take the time to get to know your customers’ backgrounds. I hope you also had some fun in the process. The absolute highlight, however, was that when I unpacked the device I thought, hey, you’ve even included the USB cable (which is not the case with all dealers / products) and oh, what's that big fat red instruction manual in the box? ;-)
I've been making music for 40 years and I've certainly invested one or two large sums in equipment, but I've never received this "service". Crazy! MERCI!
Gladly again! Best regards
BEST AMP EVER!
You all definitely deserve the praise! I'm so excited because it all simply connects people through creativity and the open approach to ideas. (Forum, support, customer friendliness etc.)
That's what music should do and what moves it forward.
Keep up the good work!
Best amp ever!
Best regards back,
THE EAGLE HAS LANDED: WHAT A BLAST!!!!
I hope you and the G66 team are well and having a wonderful time. Just wanted to check back in:
Axe FX3... The Eagle Has Landed!!! :o) What a blast!!!
Unbelievable!!! I can't get away from the box <3 - Switched our whole studio over to the Axe... it's practically the main audio unit in the studio now and has replaced my Universal Audio Apollo units! Wow! I can't wait to see what other goodies the future updates have in store.
Thank you so much for your amazing support, fast shipping and everything... ...I'm so happy to be part of the big Axe FX family and I'm sure... there's no turning back for me! :o)
I send you very warm and sunny greetings from the Bavarian Forest - The Axe FX 3 Jürgen :)
Lokah Samastah Sukhino Bhavantu (Wiki)
AXE-FX III: ANOTHER STEP FORWARD !
good to hear from you! Thank you so much for the kind words and, as always, the incredibly fast delivery. The chocolate was the highlight, of course :-D But the Axe Fx is also something to behold. I've been sitting around playing with it all day. Who would have thought it, it's actually another step forward compared to the 2. I'm really looking forward to playing the first gig with it.
Oh, and of course I would also like to congratulate you on your son Eros Atomus, a great musician you have created!
Stay as you are and keep up the good work with your exemplary service! If only everyone were like that :-)
Many kind regards,
Thank you very much!!! Everything worked out wonderfully, as always top service!!!!
The Axe Fx III really is mega... much more user-friendly and intuitive. The factory presets alone sound fantastic... I'm going to spend some time tweaking presets today :-)
Best regards from Munich,
WAS ALWAYS A DIEHARD TUBE AMP PLAYER - THANK YOU !
I would like to say a quick THANK YOU for sending me the new Fractal Flagship. I have always been, and always will be, a diehard tube amp player, but what this thing does and how it sounds is absolutely fantastic. THANK YOU.
Have a sunny, nice weekend,
WHAT A TREASURE TROVE OF DREAM AMPS!
With the Axe III, Cliff has finally ushered in a new era that is comparable to the change from analogue to digital photography. My benchmarkS are the old Fender amps, which are so authentic here that I can't distinguish them from vintage amps with the best will in the world. And just try finding a Marshall 100 at that level in real life. That's as far as I've got, what a treasure trove of dream amps!
Thanks also for the nice goodies. I'll feed the chocolate to my students on Friday, dressed in my new favourite T-shirt!
ICH MACHS KURZ - MUSS WIEDER ZU MEINEM AXE-FX III
It has arrived in one piece and my wife has been grumbling since last night, owing to the fact that after opening the box and provisionally connecting two K&H MM201s, her husband has been squatting between the box and the dining room table and obviously no longer wants to take part in the general life of this house! Something like that, anyway... I'll keep it short:
I can't get the grin off my face!
Out of this world, phenomenally authentic and full of surprises.
So, there is no time for further communication.
I have to get back to my FX III!
Best regards and have a nice week,
REACHED THE POINT!
This thing really is unbelievably good. A huge step forward:
The new dimensions compared to the previous model are very convenient for me personally. Less depth is extremely advantageous for transport and constant stage use. In my perfectly fitting case, the AxeFX3 is much more compact and easier to handle than its predecessor.
The quality of the components, the countless inputs and outputs, the new interface, the larger colour display, more intuitive operation, new editor software and much more. - Simply a huge step forward in every respect.
And finally, the most important thing - the sound! The sound quality is still improving with every new firmware. The new, more powerful processors combined with Cliff's tireless and never-ending innovations, ideas and brainstorms ensure that the Axe Fx3 is and remains unrivalled. No matter how big or small the gig, the sound is always right and it always sounds equally GOOD!!!
Summary: The new AXE-FX3 is the perfect tool for me - with minimal effort and only one device I get an official and reliable live and studio sound. Haven't owned an amp since the first Axe and now it's definitely reached the point where you don't need a 'real' amp anymore. Thanks for this.
BEST DEVICE ON THE MARKET!!!
Short Axe-FX III report:
- - absolutely brilliant unit (sound & features are terrific)
- - perfect "all in one" device ( = sound & recording centre)
- - the best Axe-FX "format design" ever (3U and only 290mm deep)
- - visually a gem (with a super colour display)
- - handling: outstanding (much more user-friendly than previous models)
... a really worthwhile purchase, the best unit on the effects and modelling market!
PS: now only an FC-12 is missing for perfection, then I'm happy as a clam!!! ;-)
WHAT I HAVE EXPERIENCED IN THE LAST TWO DAYS, I HAVE NEVER EXPERIENCED BEFORE!
Good day Jacques,
As you know, enthusiasm for a product can have many different causes. It can come from the product itself or from the service. What I have experienced over the last two days is something I have never experienced before. Markus taught me the first real steps with the FX III through his competent (but above all his patient) manner. Jacques, thank you very much for your extension of the money-back guarantee. However, I will not have to make use of it. Markus has promised me his continued help. We will meet in person at the end of October to further explore the FXIII :-).
Kind regards from Nuremberg
A “FUTURE CLASSIC”
I am staggered by the amount of sonic possibilities that the unit offers, the range of amplifier models/effects/speaker cab impulse responses is massive and not one piece of emulated equipment is anything less than superb and to add up the cost of buying the range of modelled equipment in hardware would be…more money than you can shake a stick at ? Buy one.
Sell your car/dog/grandma/grandad, all your old amplifiers that need re-valving etc., and if you are not completely and utterly bemused by the brilliance of the AXE FX3, well then you did way too much headbanging in the 60’s/70’s/80’s.I took a huge gamble in purchasing a new AXE FX3 unit as I was originally shooting for a Mesa Triple Crown rack unit for recording purposes due to the emulated speaker outputs on the TC. However, having researched the AXE FX3 and been suitably impressed by on-line reviews and You Tube videos etc., I decided that although even MORE expensive than a Mesa TC (!!!) the AXE FX3 would offer more functionality for my home project studio… I was not wrong:
The AXE FX3 is quite simply stunning, in every department: build quality/sound quality/ease of use/natural “feel”, this unit excels and if I had the same choice again between the AXE FX3 and the Mesa Triple Crown, there would be no competition, definitely AXE FX3.
G66.EU have provided excellent service, I bought on-line with no difficulties and the after sales service has been excellent also. All in all, it is really difficult to envisage that AXE FX3 will ever be beaten and it is certainly destined to become a “future classic” and as such should hold value well and be a sound investment for any discerning musician serious about the music they wish to create-AXE FX3 is the best tool available certainly for recording all types of electric guitars/bass guitars but can also be used as a multi-purpose effects processor in any studio.
Chris Cuttriss UK
Viel Dank das klingt super !
Mein Bandkollege hat seinen Axe-Fx III gerade vor 2 Tagen von euch erhalten. Das Ding ist einfach nur der Hammer ! Nach all den Erfahrungen in Bezug auf Gitarrenamps und Preamptechnik in den letzten 5-10 Jahren haben wir noch nie etwas Vergleichbares gesehen und darum habe ich mich heute ebenfalls für einen Axe-Fx III entschieden. Und nebenbei euer Support läuft spitzenmässig, sind echt begeistert, weiter so !
liebe Grüsse aus dem Wallis ;)
BEST SERVICE IN THE MUSIC BUSINESS!
Thank you very much for the quick handling, and once again my compliments for the best service I have ever experienced in the music business - great!
have a nice day,
THE GREATEST PRODUCT I EVER BOUGHT!
Hello Sussie and G66, and thank you for the greatest product I ever bought! I have played it for a couple of hours now and are absolutely stunning about this thing.
I have a couple of modified Marshall pre-amps that I thought had a good sound (they have), but this thing is killing them ;) I also have an modified JCM800, but I’m thinking about sell all that equipment now, all my Marshall’s are modified by Tommy Folkesson here in Sweden, he is a known amplifier modifier.
I AM SO HAPPY TO BE PART OF THE AXE FAMILY!
Friday was the day: the Axe arrived on my doorstep, and I felt like a little kid at Christmas when I unpacked it :-)
Thank you very much for the incredibly adorable packaging with all the trimmings. It was great fun to be surprised by all the contents of the package ;-)
Well, and now for the Axe:
It sounds really great. That sparkle in the highs with the clean sounds or the awesome growl of the Recto1 Orange Modern...wow.... And there are so many other good sounding amps. It will probably take a while until I find my sounds :-)
Within a short time I found my way around the basic functions and the operation and started playing with joy (Friday and Saturday flew by :-)). Of course, the possibilities are enormous and it will probably take a while before I can fully exploit the potential for myself.
I've also tried out the Axe Edit software and really like it.
Overall, I would like to thank you and the whole team for the great service. I have always felt well looked-after and informed. I think it's great how personal the contact with you is, even if we only communicate via e-mail.
I'm very happy to be part of the Axe family now ;-)
With this in mind, keep up the good work!
WAS SERVICE ANBELANGT:
DEUTSCHLANDWEIT DIE REFERENZKLASSE SCHLECHTHIN!
Du/ihr seid der Wahnsinn! Ich glaube ihr seid deutschlandweit die Referenzklasse schlechthin was Service anbelangt.
Vielen vielen Dank und eine tolle Woche