YOU HAVE BY FAR THE BEST SERVICE OF ALL! 

Heyho
Great ! Exchange FM3 has arrived ! Many thanks :-)

You have by far the best service of all! In all seriousness!!
best regards Mathias

AT THE END OF DAY I WAS BLOWN AWAY! 

Dear Jacques!
My package arrived today at the end of the day and I was blown away!

Not only for the amazing piece of gear but also for all the care that you guys put on the order: cool guides, nice "thank you" letter, the t-shirt and if all of this was not nice enough, I got a box of chocolates!!!

You made my day. Now I'm "playing" with my unit trying to unveil all the secrets behind it....

Thank you very much from a happy customer.
Cheers /Flavio

FRACTAL IS ABSOLUTELY THE BEST!

Hello,
FM3 has arrived. What can I say… really great device! Sounds absolutely mega.

I've tried them all, Kemper (it's great too), Helix, Strymon, Simplifier, but Fractal is absolutely the best!

Rock on!
Cheers, Oliver

THE FM3 IS THE BUSINESS – THE ÜBER-BUSINESS !

Hey Knut, thank you very much.
Have I ever mentioned how ingenious I find the FM3, no.
The FM3 is the business, or rather the über-business.

Best regards Marco

JUST WOW!

Hi Jacques,

I have been the proud owner of the Axe FX III for a little over 3 weeks now and I am simply overwhelmed. The thing is better, sharper, more detailed, clearer, more qualitative, more impressive... than I could ever have imagined. Simply WOW! Thank you very much for the easy purchasing process and the goodies!

All the best to you and the team and stay healthy!
Dimitri

THE SOUND BLOWS YOU AWAY!

Dear Jacques,
I am still very enthusiastic about the fm3. It's one of those few products where you always find an answer already built in, even if it took you months to formulate the question in the first place.

But apart from the technical fascination, it's simply the sound that blows you away. You're right, this thing is just a little happiness maker.

Many greetings to the north!
Christian

THANKS TO FRACTAL AUDIO MY SEARCH FOR THE HOLY GRAIL OF GUITAR SOUND HAS COME TO AN END!

Good evening Jacques

If you really remember me and this is not just a copy-paste answer, I am very happy about that :-) To this day, I am always amazed by the great sound and the excellent effects of the Axe-Fx II. I don't think there is anything comparable anywhere in the world. Thanks to Fractal Audio, my search for the Holy Grail of guitar sound had come to an end.

Now I'm all tingly and can hardly wait to unpack the new FM3 and fire it up.

Hope to see you again sometime
Beat

AMAZING - NOW I CAN SELL EVERYTHING!

Hello Jacques,

Thanks a lot, tried the FM3, amazing, I’m very happy. Had Boss Gt-1000 and Lexicon PCM81 and many floor pedals before, now I can sell everything😀😀.

Kind regards
Köksal 

FM9 TURBO - A MASTERPIECE !

Ahoj Jacques;

Thank you very much for the package! I am overwhelmed by your service and the mobile possibilities of the FM9 Turbo. A masterpiece. 

Best regards, Carlos

M E G A ! THIS THING IS AWESOME!

Hello Jacques,

The FM3 arrived today. Wow! Many thanks for the super-fast processing. Then I opened the package. I was very pleased with the contents. I quickly listened to the factory sounds and, after studying numerous videos, created my first own preset.

What can I say? MEGA! This thing is awesome.  One thing's for sure: KÖNIGSBRUNN IS FM3!

Today I PLAYED for the first time in a very long time and didn't constantly try to make the sound even better. And that with a brand new device.

Thanks again for your service.

Stay healthy & many greetings,
Thom

IMPRESSED HOW MUCH MORE ACCESSIBLE THE AXE-FX III IS WITH THE FC-12

Hi Sussi and team,
FC-12 arrived safely today, perfect. Really impressed with it and how much more accessible the axe-fx iii is with this controller. Brilliant.

Thanks again / Dan

ABSOLUTE BUSINESS AND I AM SO SUPER, SUPER SATISFIED

Hello dear Jacques,

First of all, I would like to get in touch and tell you how great the AxeFX III MK2 is. It's really unbelievable - I use everything from jazz guitars, acoustic guitars, Strat guitars and Gibson guitars to classical guitars and baritones!

It really is the absolute business, and I am so super super satisfied with this device. Especially for online lessons or studio productions like gigs and theatre productions (which I don't have at the moment?) the thing is actually running 10 hours a day for me.

Wow!!!!!?????  I turn it on every day with enthusiasm.

Best regards from Steinmauern
Heiko Gottberg

Gitarrist • Gitarrenlehrer • Komponist • Sounddesign  
www.heikogottberg.de 

WE CAN TAKE A LEAF OUT OF YOUR BOOK WHEN IT COMES TO CUSTOMER SERVICE

Hello G66 Team,

Yesterday my FM3 arrived safely packed. On top of all the joy that I finally had the device in my hands, I would also like to say how pleased I was with the whole process.

As the sales manager of a large agency, I can judge that kind of thing very well. Beginning with the personally addressed e-mails and the positive statements about the FM3, from the word go it all feels very special. Furthermore, everything was delivered as promised and you can really rely on everything working out, while always being aware of all the order steps. Cool.

Then yesterday the package arrived with a very nice covering letter, with chocolate and a G66 T-shirt. I was thrilled about that too. You also included the latest software. Hats off to you.

All in all, it’s been a great shopping experience at G66. I was so impressed that I also spoke to our marketing department and our managing director here at Greven Medien GmbH about this positive experience and would like us to take a leaf out of your customer service book.

So, feel praised everyone! Thank you!

With kind regards,
Joachim

40 YEARS OF MUSIC - NEVER GOT SUCH GOOD SERVICE BEFORE!

Hello Jacques,

I wanted to tell you that I found the entire conversation with you in connection with the AXE FX III MK 2 not only very pleasant and refreshing, but also personal and binding. It's impressive that you take the time to get to know your customers’ backgrounds. I hope you also had some fun in the process. The absolute highlight, however, was that when I unpacked the device I thought, hey, you’ve even included the USB cable (which is not the case with all dealers / products) and oh, what's that big fat red instruction manual in the box? ;-)

I've been making music for 40 years and I've certainly invested one or two large sums in equipment, but I've never received this "service". Crazy! MERCI!

Gladly again! Best regards
Uwe 

www.reverbnation.com/uweminge

Hey Jaques

Viel Dank das klingt super !

Mein Bandkollege hat seinen Axe-Fx III gerade vor 2 Tagen von euch erhalten.  Das Ding ist einfach nur der Hammer ! Nach all den Erfahrungen in Bezug auf Gitarrenamps und Preamptechnik in den letzten 5-10 Jahren haben wir noch nie etwas Vergleichbares gesehen und darum habe ich mich heute ebenfalls für einen Axe-Fx III entschieden.  Und nebenbei euer Support läuft spitzenmässig, sind echt begeistert, weiter so !

liebe Grüsse aus dem Wallis ;)
Cédric  

WAS ALWAYS A DIEHARD TUBE AMP PLAYER  - THANK YOU !

Hello Jaques,

I would like to say a quick THANK YOU for sending me the new Fractal Flagship. I have always been, and always will be, a diehard tube amp player, but what this thing does and how it sounds is absolutely fantastic. THANK YOU.

Have a sunny, nice weekend,
Dominik

BEST AMP EVER!

Hello Jacques,

You all definitely deserve the praise! I'm so excited because it all simply connects people through creativity and the open approach to ideas. (Forum, support, customer friendliness etc.)
That's what music should do and what moves it forward.

Keep up the good work!

Best amp ever!

Best regards back,
Chris

WHAT I HAVE EXPERIENCED IN THE LAST TWO DAYS, I HAVE NEVER EXPERIENCED BEFORE!

Good day Jacques,

As you know, enthusiasm for a product can have many different causes. It can come from the product itself or from the service. What I have experienced over the last two days is something I have never experienced before. Markus taught me the first real steps with the FX III through his competent (but above all his patient) manner. Jacques, thank you very much for your extension of the money-back guarantee. However, I will not have to make use of it. Markus has promised me his continued help. We will meet in person at the end of October to further explore the FXIII :-).

Kind regards from Nuremberg
Joachim

AXE-FX III: ANOTHER STEP FORWARD !

Hey Jacques,

good to hear from you! Thank you so much for the kind words and, as always, the incredibly fast delivery. The chocolate was the highlight, of course :-D But the Axe Fx is also something to behold. I've been sitting around playing with it all day. Who would have thought it, it's actually another step forward compared to the 2. I'm really looking forward to playing the first gig with it.

Oh, and of course I would also like to congratulate you on your son Eros Atomus, a great musician you have created!

Stay as you are and keep up the good work with your exemplary service! If only everyone were like that :-)

Many kind regards,
Olli

ICH MACHS KURZ - MUSS WIEDER ZU MEINEM AXE-FX III

Hallo Jacques!
It has arrived in one piece and my wife has been grumbling since last night, owing to the fact that after opening the box and provisionally connecting two K&H MM201s, her husband has been squatting between the box and the dining room table and obviously no longer wants to take part in the general life of this house! Something like that, anyway... I'll keep it short:

I can't get the grin off my face!
Out of this world, phenomenally authentic and full of surprises.
So, there is no time for further communication.
I have to get back to my FX III!

Best regards and have a nice week,
Ralf

BEST DEVICE ON THE MARKET!!!

Morning Jacques,

Short Axe-FX III report:

• - absolutely brilliant unit (sound & features are terrific)
• - perfect "all in one" device ( = sound & recording centre)
• - the best Axe-FX "format design" ever (3U and only 290mm deep)
• - visually a gem (with a super colour display)
• - handling: outstanding (much more user-friendly than previous models)

... a really worthwhile purchase, the best unit on the effects and modelling market!

PS: now only an FC-12 is missing for perfection, then I'm happy as a clam!!! ;-)

Best regards,
Torsten

REACHED THE POINT!

Hi Jacques

This thing really is unbelievably good. A huge step forward:

The new dimensions compared to the previous model are very convenient for me personally. Less depth is extremely advantageous for transport and constant stage use. In my perfectly fitting case, the AxeFX3 is much more compact and easier to handle than its predecessor.

The quality of the components, the countless inputs and outputs, the new interface, the larger colour display, more intuitive operation, new editor software and much more. - Simply a huge step forward in every respect.

And finally, the most important thing - the sound! The sound quality is still improving with every new firmware. The new, more powerful processors combined with Cliff's tireless and never-ending innovations, ideas and brainstorms ensure that the Axe Fx3 is and remains unrivalled. No matter how big or small the gig, the sound is always right and it always sounds equally GOOD!!!

Summary: The new AXE-FX3 is the perfect tool for me - with minimal effort and only one device I get an official and reliable live and studio sound. Haven't owned an amp since the first Axe and now it's definitely reached the point where you don't need a 'real' amp anymore. Thanks for this.

Regards,
markus zlöbl

Facebook

REALLY MEGA!

Thank you very much!!! Everything worked out wonderfully, as always top service!!!!

Dear Jacques,

The Axe Fx III really is mega... much more user-friendly and intuitive. The factory presets alone sound fantastic... I'm going to spend some time tweaking presets today :-)

Best regards from Munich,
John

A “FUTURE CLASSIC”

­I am stag­gered by the a­mount of sonic possi­bili­ties that the unit offers, the range of amp­lifier models/­effects/­speaker cab impulse respon­ses is massive and not one piece of emulated equip­ment is any­thing less than superb and to add up the cost of buy­ing the range of model­led equip­ment in hard­ware would be…­more money than you can shake a stick at ? Buy one.

Sell your car/­dog/­grandma/­grandad, all your old amp­lifiers that need re-­valving etc., and if you are not com­pletely and ut­terly bemused by the bril­liance of the AXE FX3, well then you did way too much head­bang­ing in the 60’s/­70’s/­80’s.I took a huge gamble in pur­chasing a new AXE FX3 unit as I was origin­ally shoot­ing for a Mesa Triple Crown rack unit for record­ing pur­poses due to the emulated speaker out­puts on the TC. However, having re­search­ed the AXE FX3 and been suitably im­press­ed by on-line re­views and You Tube videos etc., I de­cided that al­though even MORE ex­pen­sive than a Mesa TC (!!!) the AXE FX3 would offer more function­ali­ty for my home project studio… ­I was not wrong: 

The AXE FX3 is quite simply stunning, in every depart­ment: build quality/­sound quality/­ease of use/­natural “feel”, this unit excels and if I had the same choice again between the AXE FX3 and the Mesa Triple Crown, there would be no compet­ition, de­finitely AXE FX3.

G66.EU have provided ex­cellent service, I bought on-line with no dif­ficulties and the after sales service has been ex­cellent also. All in all, it is really diffi­cult to en­visage that AXE FX3 will ever be beaten and it is cer­tainly de­stined to become a “future classic” and as such should hold value well and be a sound in­vest­ment for any dis­cerning musician serious about the music they wish to create-­AXE FX3 is the best tool available cer­tainly for recording all types of electric guitars/bass guitars but can also be used as a multi-­purpose effects processor in any studio.

Chris Cuttriss UK

WHAT A TREASURE TROVE OF DREAM AMPS!

Hello Jacques,

With the Axe III, Cliff has finally ushered in a new era that is comparable to the change from analogue to digital photography. My benchmarkS are the old Fender amps, which are so authentic here that I can't distinguish them from vintage amps with the best will in the world. And just try finding a Marshall 100 at that level in real life. That's as far as I've got, what a treasure trove of dream amps!

Thanks also for the nice goodies. I'll feed the chocolate to my students on Friday, dressed in my new favourite T-shirt!

Many greetings
Micha

THE EAGLE HAS LANDED: WHAT A BLAST!!!!

Dear Jaques,
I hope you and the G66 team are well and having a wonderful time. Just wanted to check back in: 

Axe FX3... The Eagle Has Landed!!! :o) What a blast!!!

Unbelievable!!! I can't get away from the box <3 - Switched our whole studio over to the Axe... it's practically the main audio unit in the studio now and has replaced my Universal Audio Apollo units! Wow! I can't wait to see what other goodies the future updates have in store.

Thank you so much for your amazing support, fast shipping and everything... ...I'm so happy to be part of the big Axe FX family and I'm sure... there's no turning back for me! :o)

I send you very warm and sunny greetings from the Bavarian Forest - The Axe FX 3 Jürgen :)

Lokah Samastah Sukhino Bhavantu (Wiki)

FACEBOOK

BEST SERVICE IN THE MUSIC BUSINESS!

Hello Jacques
Thank you very much for the quick handling, and once again my compliments for the best service I have ever experienced in the music business - great!

have a nice day,
Philipp

THE GREATEST PRODUCT I EVER BOUGHT!

Hello Sussie and G66, and thank you for the greatest product I ever bought! I have played it for a couple of hours now and are absolutely stunning about this thing.

I have a couple of modified Marshall pre-amps that I thought had a good sound (they have), but this thing is killing them ;) I also have an modified JCM800, but I’m thinking about sell all that equipment now, all my Marshall’s are modified by Tommy Folkesson here in Sweden, he is a known amplifier modifier.

BR, Tony

WAS SERVICE ANBELANGT:
DEUTSCHLANDWEIT DIE REFERENZKLASSE SCHLECHTHIN!

Hallo Jacques,
Du/ihr seid der Wahnsinn! Ich glaube ihr seid deutschlandweit die Referenzklasse schlechthin was Service anbelangt. 

Vielen vielen Dank und eine tolle Woche
Bernhard