User Comments

 

THE FM3 REALLY KNOCKS THE AX8 STRAIGHT OUT OF THE REHEARSAL ROOM!

Hi dear Jaques,

after the first test: HAMMER... The FM3 really knocks the AX8 for six, straight out of the rehearsal room... thank you very much.

Kind regards 
Christopher 

EVERY SECOND OF WAITING WAS WORTH IT – IT DOESN’T GET ANY BETTER THAN THIS!

Hello Jacques,
the FM3 arrived yesterday! This thing is the absolute business. Every second of waiting was worth it. Thank you for the excellent and very personal service! It doesn't get any better than this.

Best regards from Hamburg
Jens

 

THE BEST DEVICE ON THE MARKET!

Dear Jacques
Congratulations, you currently have the best device on the market.

Best regards from Kilchberg,
Michael

WITH YOU ONE FEELS SIMPLY AT HOME - SERVICE A DREAM

Morning Jacques,
Today my big guitarist's delight arrived at my place and what can I say?! You guys are amazing!!!

On top of this magnificent instrument, your service is a dream. Starting with that nice personal email. After the order was placed, the delivery was fast. I had the feeling that you knew beforehand that I was going to order and sent everything on its way ;-).

Everything is perfectly packed. The devices are checked in advance and not just blindly sent to the customer.

That's exactly how I imagine it and that's exactly how you make customers happy :) And for all the sweethearts there is also a little surprise.

It just feels like an adoption by G66 and you have been warmly welcomed. You simply make me feel at home.

Thank you very much and stay as you are ;)

Best regards to the far north :) ..
Michael

 

THAT'S WHAT I CALL MORE THAN EXEMPLARY SUPPORT !

Hello Jacques

I just wanted to thank you for the great support of your staff, Knut and Markus.

They really do their job in more than exemplary fashion. They provided me with unbelievable help when I needed information about the FM3. My compliments to both of them. That's what I call support, others can take a leaf out of their book. Keep up the good work.

Best wishes and stay negative, Charly

NOW I KNOW, IT CAN GET EVEN BETTER !

Hello Jacques;

the FM3 arrived safe and sound yesterday and I was able to test it right away in the band rehearsal. What can I say...I was sure of my Helix...now I know that it can get even better ;-)

Big praise for your sales work! The fast shipping, the personal letter, and on top of that a box of chocolates...it doesn't get any better than that! Keep it up, keep it all the same!
Regards, Alex

 

AMAZING SUPPORT FOR AN AMAZING DEVICE !

Servus Jacques,
Thank you very much again, amazing support for an amazing device. I am so thrilled.

Greetings and keep up the good work!
Martin

I ADMIRE YOUR CONCEPT - KEEP IT UP!

Dear Jacques,
I am happy and surprised at the same time about your personal answer.

I admire your concept of bringing high-quality products directly to the customer - professionally and very personally. And I admire that you have very successfully managed to win over the customers themselves as brand ambassadors.

Some of my (advertising) clients follow the same concept - also with success!
Keep up the good work!

Best regards from Bad Waldsee
Jo

NEVER THOUGHT IT COULD BE SO  U N B E L I E V A B L E !

Hello Jacques,
To be honest, I would not have thought that this thing could be so UNBELIEVABLE...

I read a lot and informed myself on the net and then I came across Marco Fanton. His preset "Sky" was the deciding factor for me.

Well, it sounds awesome and is a lot of fun.

Have a nice week and see you then
Norbert

EXCELLENT SIMPLY TOP CLASS - IN LOVE WITH THE FX III TURBO!

Hello Jacques,
Just to give you some feedback: I spend hours every day with the FX III Turbo - I'm totally in love with it! The workflow is so logical, and although very complex, absolutely flawless. I have not encountered a single bug or the like. I am glad that I spontaneously decided in favour of the "TURBO" when talking to you! I have never exceeded 65% workload at any time.

So: excellent, simply top class. It is easy to understand why the FX III Turbo is used by top musicians and in studios. I am happy to be able to work with it as a little guitar lover and amateur axe torturer.

I wish you and your family a good time and good health!

Kind regards,
Peter

NOT CUSTOMERS, BUT FANS!

Many thanks also for the sweet surprise, the great T-shirt and the short instructions for beginners... I will probably need them quite a bit at first.... and only call in an absolute emergency.

Great praise for a great service and a very customer-oriented approach.
That's why you don't really have "customers", but fans... Today you got one more!

Many greetings from the Rhineland
Martin

SOUNDS I HAVE BEEN LOOKING FOR FOR OVER 40 YEARS

Hello Jacques,

After intensive familiarisation with this wonderful AXE FXIII system and the FC6 and FC12 controllers, I have to admit after just under 3 weeks - sensationally good, and I can realise exactly the sounds that I have been looking for for over 40 years. The money I could have saved, not to mention all the lugging around of various tube amps and 4x12 cabinets… Super classy and extremely addictive - you just can't drag yourself away. You are absolutely right - this really is a guitarist's delight - thank you for it.

Kindest regards and stay healtyh 
Richard

BEST ORDER CONFIRMATION EVER RECEIVED!

Dear Jacques…

Congratulations on the best order confirmation I have ever received! Proof that passion for the product is the best marketing manager.

Beste regards
Martin

SERVICE IS A BLAST - NEVER EXPERIENCED SUCH GREAT CARE! FM9 IS MEGA!

Dear Jacques,
thank you very much for your info. FM9 mega! Service 1+* and the Merci are already on my hips! :-) Your service is exemplary and absolutely great! I have never experienced such great care as with you. I appreciate it very much. THANK YOU!

I'll probably use the FM9 for the first time on Tin Lizzy this weekend. Marc is lending me his MF10 for testing purposes. Would probably be the ideal setup. If that's the case, I'll certainly be in touch again regarding the Redsound speakers. -As pleased as I am sorry ;-)))))))

Best regards from Turbo Borgstedt / Micha

MY GUITARS NOW SOUND BETTER AND THAT INSPIRES ME TO PLAY MORE AND BETTER

Dear Sussi,

Just want to thank you! Your handling of my purchase of the FM3 has been a pleasure. It took some time for you to get the units to stock but that's not your fault. When they were delayed a couple of days you let me know by email. I appreciate that. When you got the units you sent me the paying details and 4 days after my payment I had the unit delivered. One or two of these days must have been bank business, so very fast delivery. 

The FM3 itself is a fantastic piece of gear. Sounds much better than the previous modelers I have tried. (Headrush, Line6 Helix LT and Ampero One). The factory sounds in the FM3 are 90% nice sounding to me, whereas on all the other units it was the other way around, 90% crap!

One more thing: my FM3 came with the latest 4.0 Cygnus firmware that was just recently released. That was really impressive customer support! 

I could go on with how my guitars now sound better than I thought was possible and how that inspires me to play more and better, but I'm sure you have heard that before. ??????

Have nice midsummer weekend
Mikael  

MAINTAINING SPECIAL CUSTOMER PROXIMITY !

Hi Jacques,
It's always a pleasure to hear/read from you. You have obviously been able to maintain this special customer proximity, which is great! The great device arrived quickly and has finally been in operation since this evening... :-)

Many thanks and best regards.
Christian

THE AXE FX REALLY IS THE GAME-CHANGER!

Hi,

Really looking forward to the FM3! The AXE FX really is the game-changer it's made out to be.

What could be better than always having these grandios sounds with you in a compact format?

Your unbeatable customer service completes the package!

Have a great weekend and best regards,
Timo

WOW.... NEVER HAD SUCH A GOOD SOUND! I AM A HAPPY GUITARIST!

Hi Jacques, I've had the FM9 since yesterday and just wanted to say a huge thank you! My wife Marion bought it from you as a surprise for me....and it was a real success. Great service and insane quality. I'm a happy guitarist. Wow....Have never had such a good sound.

Best regards / Timo

BEST HANDLING WORLDWIDE!

Hi Jaques
FC-6 arrived, installed ... works! Once again, a thousand THANKS for the absolute best handling worldwide.
There is no other company where I prefer to buy.

Kind regards Nicolai

 

I NEVER THOUGHT I WOULD BE CONVINCED SO QUICKLY!

Hello Jacques,

first of all, many thanks for your nice mail. This transparency in the ordering process and these fine little details, like the chocolate, the T-shirt and the personal envelope are just great! Many thanks for that! I had ordered the FM3 as a B-stock, but it looks like new. :)

I've already been through a few things: HX Stomp, I have a Kemper here, but somehow I always miss something that my amps give me (Friedman and Morgan). With the FM3 it’s different: a much more transparent sound, logically structured despite its complexity and not that difficult to configure. I compared the FM3 Smallbox amp with my real Smallbox 50 earlier and the sound is spot-on. The Kemper couldn't capture this amp, the FM3 does.

I didn't think I'd be won over by this thing so quickly. Finally, proper mobile recording! :)

In any case, thanks for the great service. :)

Best regards from Berlin
Thomas

ALL THIS WAS NOTHING AGAINST THE AXE-FX - IT MAKES ME REALLY HAPPY 

Hello Jacques;
I have had an Axe FX II for about a year now. It is connected to an Engl 2 x 50 watt power amplifier. I have 2 4x12" Marshall boxes connected to it. The ones with the greenbacks. And what can I say? I will never play anything else again. It's hard to imagine that it could be any better. But that's how it seems to be. That's why I want the Axe FX 3 Turbo so bad. Over the years, I've had just about all the big-name stuff. None of that was anything compared to the Axe FX. It makes me really happy. And I can't stop playing. So, now I hope to have the FX III soon, and the floor pedal to go with it.

Have a nice day
Regards RIC

I CRIED WITH JOY WHEN I TRIED IT OUT!

Hello Jacques , 
It's true, Simmozheim has gone Turbo!

Thank you very much, I cried like a baby with joy when I tried out the Axe-Fx III Turbo!
I have now ordered the FC-12 online together with Humbuster cables. I hope you can send it to me as soon as possible!

Greetings from Simmozheim, Adrian

BY THE WAY, THE ELIS.8 ARE A REAL HIT!

Hello Jacques,
Thank you very much for your information and once again a big thank you for being so accommodating. Your customer orientation is simply exemplary! By the way, the Elis.8 are a real hit and perfect for my plans.

Many greetings from the south, have a good time and see you next time,
Otto

SOOOO EXCITED - SOUND BLEW ME AWAY!

Danke Jacques,

I'm soooo excited about the AXE FX III..... especially the sound, which really blew me away - never thought I'd say that about a modelling device :)

I've been putting together a lot of presets with my favourite amps over the last few days, and I'm looking forward to being able to keep my hands on the guitar when I change my scenes and effects....

Best regards from Graz, Martin

TOP SUPPORT OVER ALL THE YEARS

Hello Jacques,
Thank you very much for the great support over the years.
Regards, Anselm

ABSOLUTE BUSINESS AND I AM SO SUPER, SUPER SATISFIED

Hello dear Jacques,

First of all, I would like to get in touch and tell you how great the AxeFX III MK2 is. It's really unbelievable - I use everything from jazz guitars, acoustic guitars, Strat guitars and Gibson guitars to classical guitars and baritones!

It really is the absolute business, and I am so super super satisfied with this device. Especially for online lessons or studio productions like gigs and theatre productions (which I don't have at the moment?) the thing is actually running 10 hours a day for me.

Wow!!!!!?????  I turn it on every day with enthusiasm.

Best regards from Steinmauern
Heiko Gottberg

Gitarrist • Gitarrenlehrer • Komponist • Sounddesign  
www.heikogottberg.de 

BY FAR THE BEST COMPANY WITH THE BEST SUPPORT!

Wow - what can I say! 

You are by far the best company with the best support I have experienced so far – seriously!

1000 thanks ;-)

Best regards,
Mathias

koeksal

AMAZING - NOW I CAN SELL EVERYTHING!

Hello Jacques,

Thanks a lot, tried the FM3, amazing, I’m very happy. Had Boss Gt-1000 and Lexicon PCM81 and many floor pedals before, now I can sell everything😀😀.

Kind regards
Köksal 

SUPPORT THAT IS FASTER THAN YOU. EVEN AT THE WEEKEND !

Hello Jacques;
I also wanted to thank you again for the quick handling of my problems with the FM3! A support that reacts faster than oneself and also on weekends. Apart from that, I am super satisfied with the FM3, for the price there is nothing better, more flexible or more ingenious on the market.

Thanks also for the tip about OMG-9. Your manuals are mega helpful and easy to understand. I will definitely test it.

Best regards, Tim

I AM SIMPLY THRILLED!!! 100% AMP FEELING - IT WAS MERCILESSLY COOL! 

Morning Jacques!
I wanted to give you a small interim report on the FM3. I am simply thrilled! The amp simulations are worlds better than those of the Helix. The feeling of "hanging" on a real amp is, in my opinion, 100% there. The interaction of the guitar, the volume pot of the guitar, it’s all really great!  

Yesterday afternoon/evening was the first rehearsal with the FM3. It was mercilessly awesome and such good fun! 

As for the FM9, Jacques, please keep my order open! When it is available > email me please!!! I mainly want to play the FM9 and have the FM3 with me as a back-up.

By the way: The German axefx.de forum is mega! I have already received VERY GOOD competent help there!!!! That is really impressive!
Lenni

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