SUPPORT THAT IS FASTER THAN YOU. EVEN AT THE WEEKEND !

Hello Jacques;
I also wanted to thank you again for the quick handling of my problems with the FM3! A support that reacts faster than oneself and also on weekends. Apart from that, I am super satisfied with the FM3, for the price there is nothing better, more flexible or more ingenious on the market.

Thanks also for the tip about OMG-9. Your manuals are mega helpful and easy to understand. I will definitely test it.

Best regards, Tim

I CRIED WITH JOY WHEN I TRIED IT OUT!

Hello Jacques , 
It's true, Simmozheim has gone Turbo!

Thank you very much, I cried like a baby with joy when I tried out the Axe-Fx III Turbo!
I have now ordered the FC-12 online together with Humbuster cables. I hope you can send it to me as soon as possible!

Greetings from Simmozheim, Adrian

AXE-FX IS SUCH A GOOD MACHINE – BETTER THAN ANYTHING ELSE !!!!!

Hello Knut,
thank you very much for your effort! It worked. The Axe Fx III is such a good machine – BETTER THAN ANYTHING ELSE !!!!!

All the best, Jakub!

THE ELIS.8 HAS ENHANCED MY FM9 SIGNIFICANTLY - SOUNDS HUGE !

Hello Jaques,
I didn't want to miss giving you some short feedback:

The speakers and pedal arrived here safe and sound a few days ago.  I like the boxes very much and they enhance my FM9 considerably - a very good and inspiring sound.  And indeed, the two small boxes sound at least as big as my Deluxe Reverb and, thanks to the FM9, also very authentic.

Many thanks for the excellent service!

Best regards,
Wolfgang

AMAZING SUPPORT FOR AN AMAZING DEVICE !

Servus Jacques,
Thank you very much again, amazing support for an amazing device. I am so thrilled.

Greetings and keep up the good work!
Martin

SERVICE RIGHTLY PRAISED EVERYWHERE

Hello Jacques,
Thank you very much again for the parts you sent - they arrived yesterday, were installed today, and everything is working perfectly again. Your service is really excellent and rightly praised everywhere!

Thank you very much

one more fan :)
Andi

ALL THIS WAS NOTHING AGAINST THE AXE-FX - IT MAKES ME REALLY HAPPY 

Hello Jacques;
I have had an Axe FX II for about a year now. It is connected to an Engl 2 x 50 watt power amplifier. I have 2 4x12" Marshall boxes connected to it. The ones with the greenbacks. And what can I say? I will never play anything else again. It's hard to imagine that it could be any better. But that's how it seems to be. That's why I want the Axe FX 3 Turbo so bad. Over the years, I've had just about all the big-name stuff. None of that was anything compared to the Axe FX. It makes me really happy. And I can't stop playing. So, now I hope to have the FX III soon, and the floor pedal to go with it.

Have a nice day
Regards RIC

AT THE END OF DAY I WAS BLOWN AWAY! 

Dear Jacques!
My package arrived today at the end of the day and I was blown away!

Not only for the amazing piece of gear but also for all the care that you guys put on the order: cool guides, nice "thank you" letter, the t-shirt and if all of this was not nice enough, I got a box of chocolates!!!

You made my day. Now I'm "playing" with my unit trying to unveil all the secrets behind it....

Thank you very much from a happy customer.
Cheers /Flavio

BEST ORDER CONFIRMATION EVER RECEIVED!

Dear Jacques…

Congratulations on the best order confirmation I have ever received! Proof that passion for the product is the best marketing manager.

Beste regards
Martin

THAT'S WHEN YOU KNOW WHY YOU STAY LOYAL TO G66

Hi Jacques – I would like to thank you again.

On the one hand for the fast delivery, on the other hand for the accommodating and speedy repair of my AX8 – that's when you know why you remain loyal to G66!

Best regards, Haiko

FRACTAL IS ABSOLUTELY THE BEST!

Hello,
FM3 has arrived. What can I say… really great device! Sounds absolutely mega.

I've tried them all, Kemper (it's great too), Helix, Strymon, Simplifier, but Fractal is absolutely the best!

Rock on!
Cheers, Oliver

JUST WOW!

Hi Jacques,

I have been the proud owner of the Axe FX III for a little over 3 weeks now and I am simply overwhelmed. The thing is better, sharper, more detailed, clearer, more qualitative, more impressive... than I could ever have imagined. Simply WOW! Thank you very much for the easy purchasing process and the goodies!

All the best to you and the team and stay healthy!
Dimitri

WITH YOU ONE FEELS SIMPLY AT HOME - SERVICE A DREAM

Morning Jacques,
Today my big guitarist's delight arrived at my place and what can I say?! You guys are amazing!!!

On top of this magnificent instrument, your service is a dream. Starting with that nice personal email. After the order was placed, the delivery was fast. I had the feeling that you knew beforehand that I was going to order and sent everything on its way ;-).

Everything is perfectly packed. The devices are checked in advance and not just blindly sent to the customer.

That's exactly how I imagine it and that's exactly how you make customers happy :) And for all the sweethearts there is also a little surprise.

It just feels like an adoption by G66 and you have been warmly welcomed. You simply make me feel at home.

Thank you very much and stay as you are ;)

Best regards to the far north :) ..
Michael

I NEVER THOUGHT I WOULD BE CONVINCED SO QUICKLY!

Hello Jacques,

first of all, many thanks for your nice mail. This transparency in the ordering process and these fine little details, like the chocolate, the T-shirt and the personal envelope are just great! Many thanks for that! I had ordered the FM3 as a B-stock, but it looks like new. :)

I've already been through a few things: HX Stomp, I have a Kemper here, but somehow I always miss something that my amps give me (Friedman and Morgan). With the FM3 it’s different: a much more transparent sound, logically structured despite its complexity and not that difficult to configure. I compared the FM3 Smallbox amp with my real Smallbox 50 earlier and the sound is spot-on. The Kemper couldn't capture this amp, the FM3 does.

I didn't think I'd be won over by this thing so quickly. Finally, proper mobile recording! :)

In any case, thanks for the great service. :)

Best regards from Berlin
Thomas

FM9 TURBO - A MASTERPIECE !

Ahoj Jacques;

Thank you very much for the package! I am overwhelmed by your service and the mobile possibilities of the FM9 Turbo. A masterpiece. 

Best regards, Carlos

NOT BEEN THIS EXITED SINCE GETTING MY AXE-FX II 

Hi  Hope your both well. New FM 9 arrived yesterday and it is working perfectly.It is an amazing piece of gear. Not been this exited since getting my Axe Fx ll.

Thanks for your support.
Best regards  / John

TOP SUPPORT OVER ALL THE YEARS

Hello Jacques,
Thank you very much for the great support over the years.
Regards, Anselm

I AM OVERWHELMED - FRACTAL AUDIO IS A WHOLE OTHER DIMENSION!

Dear Jacques,

The reason I haven't contacted you yet is that I'm up to my ears in FX III ;-) . Apart from the fact that everything has arrived in one piece and is working, I would like to tell you that I am thrilled ... even more:

I am overwhelmed!   I was already spoiled by the "Helix", but the machines from you/Fractal Audio are a completely different dimension.

First of all, I set up a few things on the "FX III" to suit my needs, adjusted the "FC-12" configuration and then, late yesterday afternoon, I started listening to the presets; I didn't get any further than no. 0030, as there are usually up to eight scenes each, but I am absolutely "blown away"!

And I also enjoyed "shopping" with you. You were very friendly and patient with me ... thank you very much, Jacques!

So, I’ll join the chorus of the many G66/Fractal Audio enthusiasts and remain ...

... with best regards
Peter

THE FM3 IS SURELY IN A DIFFERENT LEAGUE AT THE MOMENT!

Dear Jacques!

The "Guitarist’s Delight FM3" arrived here safe and sound today and I would like to thank you most sincerely for the nice little attention to detail – in the form of a box of MERCI. Not everyone does this, but it's a lot of fun to deal with people who are so cool! Thanks again for this attention!

About the equipment – what can I say? - I have had many things. From Line 6 Series to Eleven to Headrush Gigboard and Kemper. The FM3 is surely in a different league at the moment (although I also really appreciate the sounds of the Kemper, but that's a different method) and I can't get a big, stupid grin off my face ;)

Now I think I'll save up a bit, because there's still room in my studio desk for one or the other 19" built-in unit - so why not the big brother of the FM3?

Thanks again and best regards from Prellenkirchen, in the far east of Austria.
Thomas

THIS THING IS JUST SOMETHING ELSE ENTIRELY! 

My God, what a fantastic thing this is! And what fun it's been quickly playing through it!! The audio interface is great and the presets are just fun! The Kemper is not bad, but this thing is just something else entirely! Jacques, thank you very much!

Thanks for the chocolate, my wife will enjoy it!!

All the best and stay healthy!
Philipp

THE MOMENT WHEN YOU PLUG IT IN AND GAPE!

Hi Jacques und Sussi!
Many thanks for the quick delivery of the FM3. Simply sensational how beautifully you packaged the thing, added a very nice welcome letter, packed a T-shirt and even a bar of Merci. More is not possible (-:   Thank you!!!

And then the moment when you plug it in and gape! The short version is: I sold my Helix Floor yesterday (-:

Best regards from the Ruhrpott
Good luck ! Rainer

I ADMIRE YOUR CONCEPT - KEEP IT UP!

Dear Jacques,
I am happy and surprised at the same time about your personal answer.

I admire your concept of bringing high-quality products directly to the customer - professionally and very personally. And I admire that you have very successfully managed to win over the customers themselves as brand ambassadors.

Some of my (advertising) clients follow the same concept - also with success!
Keep up the good work!

Best regards from Bad Waldsee
Jo

SERVICE IS A BLAST - NEVER EXPERIENCED SUCH GREAT CARE! FM9 IS MEGA!

Dear Jacques,
thank you very much for your info. FM9 mega! Service 1+* and the Merci are already on my hips! :-) Your service is exemplary and absolutely great! I have never experienced such great care as with you. I appreciate it very much. THANK YOU!

I'll probably use the FM9 for the first time on Tin Lizzy this weekend. Marc is lending me his MF10 for testing purposes. Would probably be the ideal setup. If that's the case, I'll certainly be in touch again regarding the Redsound speakers. -As pleased as I am sorry ;-)))))))

Best regards from Turbo Borgstedt / Micha

THE FM3 IS THE BUSINESS – THE ÜBER-BUSINESS !

Hey Knut, thank you very much.
Have I ever mentioned how ingenious I find the FM3, no.
The FM3 is the business, or rather the über-business.

Best regards Marco

WE CAN TAKE A LEAF OUT OF YOUR BOOK WHEN IT COMES TO CUSTOMER SERVICE

Hello G66 Team,

Yesterday my FM3 arrived safely packed. On top of all the joy that I finally had the device in my hands, I would also like to say how pleased I was with the whole process.

As the sales manager of a large agency, I can judge that kind of thing very well. Beginning with the personally addressed e-mails and the positive statements about the FM3, from the word go it all feels very special. Furthermore, everything was delivered as promised and you can really rely on everything working out, while always being aware of all the order steps. Cool.

Then yesterday the package arrived with a very nice covering letter, with chocolate and a G66 T-shirt. I was thrilled about that too. You also included the latest software. Hats off to you.

All in all, it’s been a great shopping experience at G66. I was so impressed that I also spoke to our marketing department and our managing director here at Greven Medien GmbH about this positive experience and would like us to take a leaf out of your customer service book.

So, feel praised everyone! Thank you!

With kind regards,
Joachim

M E G A ! THIS THING IS AWESOME!

Hello Jacques,

The FM3 arrived today. Wow! Many thanks for the super-fast processing. Then I opened the package. I was very pleased with the contents. I quickly listened to the factory sounds and, after studying numerous videos, created my first own preset.

What can I say? MEGA! This thing is awesome.  One thing's for sure: KÖNIGSBRUNN IS FM3!

Today I PLAYED for the first time in a very long time and didn't constantly try to make the sound even better. And that with a brand new device.

Thanks again for your service.

Stay healthy & many greetings,
Thom

IMPRESSED HOW MUCH MORE ACCESSIBLE THE AXE-FX III IS WITH THE FC-12

Hi Sussi and team,
FC-12 arrived safely today, perfect. Really impressed with it and how much more accessible the axe-fx iii is with this controller. Brilliant.

Thanks again / Dan

WOW.... NEVER HAD SUCH A GOOD SOUND! I AM A HAPPY GUITARIST!

Hi Jacques, I've had the FM9 since yesterday and just wanted to say a huge thank you! My wife Marion bought it from you as a surprise for me....and it was a real success. Great service and insane quality. I'm a happy guitarist. Wow....Have never had such a good sound.

Best regards / Timo

BY FAR THE BEST COMPANY WITH THE BEST SUPPORT!

Wow - what can I say! 

You are by far the best company with the best support I have experienced so far – seriously!

1000 thanks ;-)

Best regards,
Mathias

FRACTAL AUDIO IS  T - H - E  SOUND!

Dear Jacques,

How nice it is to receive an email directly from the owner and thank you also for your personalised letter. Just wanted to give a quick update as your customer service is so great. FM3 arrived yesterday. I am honestly speechless. I am never stepping back to other gear and will now start selling my floor effects collection. The Fractal sound is T-H-E sound.

Thanks for everything,
Frank