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User Comments

 

WOW.... NEVER HAD SUCH A GOOD SOUND! I AM A HAPPY GUITARIST!

Hi Jacques, I've had the FM9 since yesterday and just wanted to say a huge thank you! My wife Marion bought it from you as a surprise for me....and it was a real success. Great service and insane quality. I'm a happy guitarist. Wow....Have never had such a good sound.

Best regards / Timo

THAT'S WHAT I CALL MORE THAN EXEMPLARY SUPPORT !

Hello Jacques

I just wanted to thank you for the great support of your staff, Knut and Markus.

They really do their job in more than exemplary fashion. They provided me with unbelievable help when I needed information about the FM3. My compliments to both of them. That's what I call support, others can take a leaf out of their book. Keep up the good work.

Best wishes and stay negative, Charly

NOW I KNOW, IT CAN GET EVEN BETTER !

Hello Jacques;

the FM3 arrived safe and sound yesterday and I was able to test it right away in the band rehearsal. What can I say...I was sure of my Helix...now I know that it can get even better ;-)

Big praise for your sales work! The fast shipping, the personal letter, and on top of that a box of chocolates...it doesn't get any better than that! Keep it up, keep it all the same!
Regards, Alex

 

I HAD TO CRY MY EYES OUT: SOMETHING HAPPENED THAT I WOULD NEVER HAVE EXPECTED IN THIS LIFE - A MIRACLE!

Hello Jaques,
Yes, so... I'm sitting here and have to write to you. I can't help it. I could cry (and have done so).

To my great surprise, I actually managed to get the FM 3 to sound right through my two Ethos overdrive amps. Tried all the presets, at first hypersceptical (I can hear fleas coughing and.... yes, fleas coughing, whoever says otherwise has no idea), then more and more relaxed, found great clean sounds, on the other hand Bludotone is absolutely great for me. And I'm still only scratching the surface of the possibilities.

I went straight into the guitar inputs after everything else sounded more than suboptimal (FX Return etc.). Not much clipping, I can turn off the bass on the amps anyway. And then something happened that I never expected to happen in this life. For me it's a miracle. God knows I've played and tried out a lot in my life.

My best sound 25 years ago an old Blade Telecaster in a universe!!! solid state Hi-Fi amp with homemade cable, Tube Screamer TS 10, Ibanez Delay, nothing else. Pick-sensitive, nothing sounded like Hi-Fi, tight bass, great clean sounds, never sounded like solid state. Solo it sounded like a mixture of Santana and Dumble (although the term was completely foreign to me at the time). Simply divine. By the way, only with zinc-carbon batteries in the tube screamer, if they weren't in, the sound was almost gone.

And I wasn't the only one who found it divine. I have never been able to reproduce this sound since.

And today, I am still completely stunned... actually speechless and struck to the core...so I go to preset 73 (ODS HRM Hot Touch), bridge pickup and immediately, instantly get goosebumps. There it is. The sound. Without changing anything. With a light touch a David Lindley sound, with more touch Robben Ford (Talk to your daughter, Cannonball Shuffle, depending on the picking). As I said, I am completely stunned. Even if all the rest of the presets were unusable for me, I would have to keep the thing. I am shocked... Like a dream. It's certainly partly a happy interaction of the FM 3 and the rather improper use (Ethos Amp instrument input, modelling and cabs not switched off), but strangely enough it doesn't make noise like before, even without the humbuster. The overall sound is even better than it was back then. I've been noodling for 4 hours now ;)

FM3 Edit and Fractal Bot also work and now I'm blissfully going to sleep and dreaming of Alexander Dumble; who is surrounded by lots of good-looking girls. God rest his soul and yours.

A warm greeting from Kirchheimbolanden,
Andreas

NOT CUSTOMERS, BUT FANS!

Many thanks also for the sweet surprise, the great T-shirt and the short instructions for beginners... I will probably need them quite a bit at first.... and only call in an absolute emergency.

Great praise for a great service and a very customer-oriented approach.
That's why you don't really have "customers", but fans... Today you got one more!

Many greetings from the Rhineland
Martin

THE FM3 IS SURELY IN A DIFFERENT LEAGUE AT THE MOMENT!

Dear Jacques!

The "Guitarist’s Delight FM3" arrived here safe and sound today and I would like to thank you most sincerely for the nice little attention to detail – in the form of a box of MERCI. Not everyone does this, but it's a lot of fun to deal with people who are so cool! Thanks again for this attention!

About the equipment – what can I say? - I have had many things. From Line 6 Series to Eleven to Headrush Gigboard and Kemper. The FM3 is surely in a different league at the moment (although I also really appreciate the sounds of the Kemper, but that's a different method) and I can't get a big, stupid grin off my face ;)

Now I think I'll save up a bit, because there's still room in my studio desk for one or the other 19" built-in unit - so why not the big brother of the FM3?

Thanks again and best regards from Prellenkirchen, in the far east of Austria.
Thomas

THAT'S WHEN YOU KNOW WHY YOU STAY LOYAL TO G66

Hi Jacques – I would like to thank you again.

On the one hand for the fast delivery, on the other hand for the accommodating and speedy repair of my AX8 – that's when you know why you remain loyal to G66!

Best regards, Haiko

MAINTAINING SPECIAL CUSTOMER PROXIMITY !

Hi Jacques,
It's always a pleasure to hear/read from you. You have obviously been able to maintain this special customer proximity, which is great! The great device arrived quickly and has finally been in operation since this evening... :-)

Many thanks and best regards.
Christian

MY EXPECTATIONS FAR EXCEEDED – SPEECHLESS AND HAPPY!

Hello Jacques,

iI thought and also hoped that the FM3 must be a good device ... but it has far exceeded my expectations, great sound and really nice presets, I am actually speechless and happy !!! Thank you very much for the fast delivery.

best regards
Alessandro

SUPPORT THAT IS FASTER THAN YOU. EVEN AT THE WEEKEND !

Hello Jacques;
I also wanted to thank you again for the quick handling of my problems with the FM3! A support that reacts faster than oneself and also on weekends. Apart from that, I am super satisfied with the FM3, for the price there is nothing better, more flexible or more ingenious on the market.

Thanks also for the tip about OMG-9. Your manuals are mega helpful and easy to understand. I will definitely test it.

Best regards, Tim

BEST ORDER CONFIRMATION EVER RECEIVED!

Dear Jacques…

Congratulations on the best order confirmation I have ever received! Proof that passion for the product is the best marketing manager.

Beste regards
Martin

SERVICE IS A BLAST - NEVER EXPERIENCED SUCH GREAT CARE! FM9 IS MEGA!

Dear Jacques,
thank you very much for your info. FM9 mega! Service 1+* and the Merci are already on my hips! :-) Your service is exemplary and absolutely great! I have never experienced such great care as with you. I appreciate it very much. THANK YOU!

I'll probably use the FM9 for the first time on Tin Lizzy this weekend. Marc is lending me his MF10 for testing purposes. Would probably be the ideal setup. If that's the case, I'll certainly be in touch again regarding the Redsound speakers. -As pleased as I am sorry ;-)))))))

Best regards from Turbo Borgstedt / Micha

DAMN IT, THIS IS CRAZY


Dear Jacques,
Damn it, this is crazy! The new AxeFX is exactly what I had hoped for - only even better!

Having skipped the second generation this is a real quantum leap for me. It all just sounds so real!

I may just be a very average guitarist, but it is such good fun being able to at least sound like a great one - with all the sounds we know and love from our favourite bands! Now I can finally hear just how different my guitars really sound...

And so far I've only tried out a few of the factory presets and changed very little.

Fantastic! Sorry, have to stop writing... there's a guitar to play ?!

I wish you and your team a great week!

All the best,
Oskar

WE CAN TAKE A LEAF OUT OF YOUR BOOK WHEN IT COMES TO CUSTOMER SERVICE

Hello G66 Team,

Yesterday my FM3 arrived safely packed. On top of all the joy that I finally had the device in my hands, I would also like to say how pleased I was with the whole process.

As the sales manager of a large agency, I can judge that kind of thing very well. Beginning with the personally addressed e-mails and the positive statements about the FM3, from the word go it all feels very special. Furthermore, everything was delivered as promised and you can really rely on everything working out, while always being aware of all the order steps. Cool.

Then yesterday the package arrived with a very nice covering letter, with chocolate and a G66 T-shirt. I was thrilled about that too. You also included the latest software. Hats off to you.

All in all, it’s been a great shopping experience at G66. I was so impressed that I also spoke to our marketing department and our managing director here at Greven Medien GmbH about this positive experience and would like us to take a leaf out of your customer service book.

So, feel praised everyone! Thank you!

With kind regards,
Joachim

Chris C

A “FUTURE CLASSIC”

­I am stag­gered by the a­mount of sonic possi­bili­ties that the unit offers, the range of amp­lifier models/­effects/­speaker cab impulse respon­ses is massive and not one piece of emulated equip­ment is any­thing less than superb and to add up the cost of buy­ing the range of model­led equip­ment in hard­ware would be…­more money than you can shake a stick at ? Buy one.

Sell your car/­dog/­grandma/­grandad, all your old amp­lifiers that need re-­valving etc., and if you are not com­pletely and ut­terly bemused by the bril­liance of the AXE FX3, well then you did way too much head­bang­ing in the 60’s/­70’s/­80’s.I took a huge gamble in pur­chasing a new AXE FX3 unit as I was origin­ally shoot­ing for a Mesa Triple Crown rack unit for record­ing pur­poses due to the emulated speaker out­puts on the TC. However, having re­search­ed the AXE FX3 and been suitably im­press­ed by on-line re­views and You Tube videos etc., I de­cided that al­though even MORE ex­pen­sive than a Mesa TC (!!!) the AXE FX3 would offer more function­ali­ty for my home project studio… ­I was not wrong: 

The AXE FX3 is quite simply stunning, in every depart­ment: build quality/­sound quality/­ease of use/­natural “feel”, this unit excels and if I had the same choice again between the AXE FX3 and the Mesa Triple Crown, there would be no compet­ition, de­finitely AXE FX3.

G66.EU have provided ex­cellent service, I bought on-line with no dif­ficulties and the after sales service has been ex­cellent also. All in all, it is really diffi­cult to en­visage that AXE FX3 will ever be beaten and it is cer­tainly de­stined to become a “future classic” and as such should hold value well and be a sound in­vest­ment for any dis­cerning musician serious about the music they wish to create-­AXE FX3 is the best tool available cer­tainly for recording all types of electric guitars/bass guitars but can also be used as a multi-­purpose effects processor in any studio.

Chris Cuttriss UK

Hey Jaques

Viel Dank das klingt super !

Mein Bandkollege hat seinen Axe-Fx III gerade vor 2 Tagen von euch erhalten.  Das Ding ist einfach nur der Hammer ! Nach all den Erfahrungen in Bezug auf Gitarrenamps und Preamptechnik in den letzten 5-10 Jahren haben wir noch nie etwas Vergleichbares gesehen und darum habe ich mich heute ebenfalls für einen Axe-Fx III entschieden.  Und nebenbei euer Support läuft spitzenmässig, sind echt begeistert, weiter so !

liebe Grüsse aus dem Wallis ;)
Cédric  

Markus Zloebl 1

REACHED THE POINT!

Hi Jacques

This thing really is unbelievably good. A huge step forward:

The new dimensions compared to the previous model are very convenient for me personally. Less depth is extremely advantageous for transport and constant stage use. In my perfectly fitting case, the AxeFX3 is much more compact and easier to handle than its predecessor.

The quality of the components, the countless inputs and outputs, the new interface, the larger colour display, more intuitive operation, new editor software and much more. - Simply a huge step forward in every respect.

And finally, the most important thing - the sound! The sound quality is still improving with every new firmware. The new, more powerful processors combined with Cliff's tireless and never-ending innovations, ideas and brainstorms ensure that the Axe Fx3 is and remains unrivalled. No matter how big or small the gig, the sound is always right and it always sounds equally GOOD!!!

Summary: The new AXE-FX3 is the perfect tool for me - with minimal effort and only one device I get an official and reliable live and studio sound. Haven't owned an amp since the first Axe and now it's definitely reached the point where you don't need a 'real' amp anymore. Thanks for this.

Regards,
markus zlöbl

Facebook

AXE-FX III: ANOTHER STEP FORWARD !

Hey Jacques,

good to hear from you! Thank you so much for the kind words and, as always, the incredibly fast delivery. The chocolate was the highlight, of course :-D But the Axe Fx is also something to behold. I've been sitting around playing with it all day. Who would have thought it, it's actually another step forward compared to the 2. I'm really looking forward to playing the first gig with it.

Oh, and of course I would also like to congratulate you on your son Eros Atomus, a great musician you have created!

Stay as you are and keep up the good work with your exemplary service! If only everyone were like that :-)

Many kind regards,
Olli

ICH MACHS KURZ - MUSS WIEDER ZU MEINEM AXE-FX III

Hallo Jacques!
It has arrived in one piece and my wife has been grumbling since last night, owing to the fact that after opening the box and provisionally connecting two K&H MM201s, her husband has been squatting between the box and the dining room table and obviously no longer wants to take part in the general life of this house! Something like that, anyway... I'll keep it short:

I can't get the grin off my face!
Out of this world, phenomenally authentic and full of surprises.
So, there is no time for further communication.
I have to get back to my FX III!

Best regards and have a nice week,
Ralf

Torsten Dockhorn

BEST DEVICE ON THE MARKET!!!

Morning Jacques,

Short Axe-FX III report:

  • - absolutely brilliant unit (sound & features are terrific)
  • - perfect "all in one" device ( = sound & recording centre)
  • - the best Axe-FX "format design" ever (3U and only 290mm deep)
  • - visually a gem (with a super colour display)
  • - handling: outstanding (much more user-friendly than previous models)

... a really worthwhile purchase, the best unit on the effects and modelling market!

PS: now only an FC-12 is missing for perfection, then I'm happy as a clam!!! ;-)

Best regards,
Torsten

THE EAGLE HAS LANDED: WHAT A BLAST!!!!

Dear Jaques,
I hope you and the G66 team are well and having a wonderful time. Just wanted to check back in: 

Axe FX3... The Eagle Has Landed!!! :o) What a blast!!!

Unbelievable!!! I can't get away from the box <3 - Switched our whole studio over to the Axe... it's practically the main audio unit in the studio now and has replaced my Universal Audio Apollo units! Wow! I can't wait to see what other goodies the future updates have in store.

Thank you so much for your amazing support, fast shipping and everything... ...I'm so happy to be part of the big Axe FX family and I'm sure... there's no turning back for me! :o)

I send you very warm and sunny greetings from the Bavarian Forest - The Axe FX 3 Jürgen :)

Lokah Samastah Sukhino Bhavantu (Wiki)

FACEBOOK

BEST AMP EVER!

Hello Jacques,

You all definitely deserve the praise! I'm so excited because it all simply connects people through creativity and the open approach to ideas. (Forum, support, customer friendliness etc.)
That's what music should do and what moves it forward.

Keep up the good work!

Best amp ever!

Best regards back,
Chris

WHAT I HAVE EXPERIENCED IN THE LAST TWO DAYS, I HAVE NEVER EXPERIENCED BEFORE!

Good day Jacques,

As you know, enthusiasm for a product can have many different causes. It can come from the product itself or from the service. What I have experienced over the last two days is something I have never experienced before. Markus taught me the first real steps with the FX III through his competent (but above all his patient) manner. Jacques, thank you very much for your extension of the money-back guarantee. However, I will not have to make use of it. Markus has promised me his continued help. We will meet in person at the end of October to further explore the FXIII :-).

Kind regards from Nuremberg
Joachim

WHAT A TREASURE TROVE OF DREAM AMPS!

Hello Jacques,

With the Axe III, Cliff has finally ushered in a new era that is comparable to the change from analogue to digital photography. My benchmarkS are the old Fender amps, which are so authentic here that I can't distinguish them from vintage amps with the best will in the world. And just try finding a Marshall 100 at that level in real life. That's as far as I've got, what a treasure trove of dream amps!

Thanks also for the nice goodies. I'll feed the chocolate to my students on Friday, dressed in my new favourite T-shirt!

Many greetings
Micha

REALLY MEGA!

Thank you very much!!! Everything worked out wonderfully, as always top service!!!!

Dear Jacques,

The Axe Fx III really is mega... much more user-friendly and intuitive. The factory presets alone sound fantastic... I'm going to spend some time tweaking presets today :-)

Best regards from Munich,
John

WAS ALWAYS A DIEHARD TUBE AMP PLAYER  - THANK YOU !

Hello Jaques,

I would like to say a quick THANK YOU for sending me the new Fractal Flagship. I have always been, and always will be, a diehard tube amp player, but what this thing does and how it sounds is absolutely fantastic. THANK YOU.

Have a sunny, nice weekend,
Dominik

BEST SERVICE IN THE MUSIC BUSINESS!

Hello Jacques
Thank you very much for the quick handling, and once again my compliments for the best service I have ever experienced in the music business - great!

have a nice day,
Philipp

GREETINGS & KISSES FROM SLOVENIA 

Hi Sussi :)

This is just to let you know that today I received your shipment . Everything is OK and working as it should ... and as the Germans say : Alles ist in ordnung ! :)
Thank you very much for the personal note.

Give best regards and compliments from the happy and satisfied customer to the whole G66 team !

Best wishes and kisses from Slovenia. :)
Bojan

TOTALLY IMPRESSED – IT’S FULFILLED MY HIGHEST EXPECTATIONS! 
SOUNDS SUPER – SIMPLE TO USE.

Hi Jacques,

After my autumn holiday I’ve finally tested the Axe-Fx properly and wanted to provide some short feedback (I’m not the long-review-writer type):

I’m totally impressed; all my (high) expectations have been fulfilled. Sounds super, simple to use!

All the best from Preetz,
Thorben

FREIZEIT UND HOBBY SOWAS VON 
REICHER GEWORDEN!

helmut

Dear people,

I don't think I've been in touch for a year, but now it's time again, because I'm reading the article about Quantum:

 - Fractal Audio is incredible
 - the free updates are incredible
 - my free time and my hobby have become so much richer.

Best regards
Helmut

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