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User Comments

 

BEST ORDER CONFIRMATION EVER RECEIVED!

Dear Jacques…

Congratulations on the best order confirmation I have ever received! Proof that passion for the product is the best marketing manager.

Beste regards
Martin

NEVER THOUGHT IT COULD BE SO  U N B E L I E V A B L E !

Hello Jacques,
To be honest, I would not have thought that this thing could be so UNBELIEVABLE...

I read a lot and informed myself on the net and then I came across Marco Fanton. His preset "Sky" was the deciding factor for me.

Well, it sounds awesome and is a lot of fun.

Have a nice week and see you then
Norbert

EXTREMELY WELL-EQUIPPED GUITAR SHOP FOR ME ALONE – REALLY GENIAL!

Simply unbelievably good! I've been enjoying the fantastic sound in the rehearsal room for 4 hours.

The FM3 is very easy to use (I can't understand the reviews on the net, it couldn't be simpler and more flexible): Pick amp and cap, add a bit of reverb, tremolo in front of the amp, an analogue delay behind it, a drive in front of it, gate between amp and cap, EQ behind it, a bit of treble off, a bit less bass, add a phaser. What can I say? Within half an hour I had such a grandiose setup with 6 scenes that I've been enjoying it ever since and can't get enough of playing.

I just turned on the MF.10 (with ear protection) (output at +4 dBu). What a riot! I think that should really be enough volume reserves for any situation. I'm flabbergasted...

For the next few weeks I'll have to "rummage" through the range of amplifiers and caps ;-) I feel like I have an extremely well-equipped guitar shop all to myself. Really ingenious!

Thanks for the checkup and the update. The box is running perfectly! By the way, the cooler hasn't started up once in the 4 hours (or so quietly that I didn't hear it during the breaks in playing). Here are a few impressions and greetings from the rehearsal room.

LG Thomas

PS: Always G66 and always Fractal! Recommendations are absolutely guaranteed!

"TRUE HAPPINES FOR GUITARISTS" REALLY WASN'T AN EXAGGERATION!!

Hello Jacques,

Once again: congratulations on your sales approach! It really is fun to receive such a parcel with an envelope with your handwritten name on it. And then the enthusiastic letter. The quick start instructions deserve a special mention - meanwhile many have recognised the necessity for that kind of thing (with cheet sheets etc), but no-one before you has hit the nail on the head with important things being explained in a simple (but not too simple) way and without getting lost in too much detail. And the occasional reminders (look for a nice preset and play some guitar…) are the icing on the cake.

By the way, I have no idea how long I spent playing when I plugged the AXE-FX in for the first time, but it was a long time. Much longer than I actually had time for…. :-)

I'd like to take this opportunity to request a possible future update: given the huge amount of incredible and surprising presets, it would be very useful to be able to give a "like" at the touch of a button. Especially when zapping through the presets looking for a particular sound, you often stumble across something that you would like to use later, but generally have a guitar in your hands and not a pencil….!

Yes, there are favourites banks for this, but it would be good to be able to have the favourites in a big pool before sorting through them more carefully. Of course, it might well be that this function already exists and I'll discover it when I study the manual more closely…

Anyway, I have come to the conclusion that I can now part with my remaining digital and synth stompboxes, as the AXE really has everything in it. (Only the Gamechangeraudio devices will have to stay - they simply look too good and I think the PLUS functionality is already in the AXE…..?)

Unfortunately, the AXEFX will soon be disappearing into the rack at the rehearsal room and I won't be able to spend every evening exploring its possibilities on the sofa!

So, once again many thanks for the quick delivery, etc.

True happines for guitarists really wasn't an exaggeration!

Regards,
Marten

FANTASTIC - MEGA BIG GRIN – BLOODY FINGERS !

Moin Jaques,
You are really cool!!! Thanks a lot for the chocolate and the fast shipping!!! Because of the Xmas business, I didn't expect to receive the device until the next few days. And the first impression is: fantastic!!! Yesterday I played my fingers bloody while listening to the presets and I have a MEGA big grin on my face!

All the best and best wishes from the coast to the coast!
Jörg

THE BEST DECISION OF MY LIFE AS A MUSICIAN ! 

Hello Jacques,
That was the best decision of my life as a musician to switch to AXE FX III, FC6 & 12 and now 3 EV's - this system is simply great, it's a lot of fun and I'm looking forward to putting it all together with the ELIS - because then I'll be complete.... ?

Kind Regards
Richard

I HAD TO CRY MY EYES OUT: SOMETHING HAPPENED THAT I WOULD NEVER HAVE EXPECTED IN THIS LIFE - A MIRACLE!

Hello Jaques,
Yes, so... I'm sitting here and have to write to you. I can't help it. I could cry (and have done so).

To my great surprise, I actually managed to get the FM 3 to sound right through my two Ethos overdrive amps. Tried all the presets, at first hypersceptical (I can hear fleas coughing and.... yes, fleas coughing, whoever says otherwise has no idea), then more and more relaxed, found great clean sounds, on the other hand Bludotone is absolutely great for me. And I'm still only scratching the surface of the possibilities.

I went straight into the guitar inputs after everything else sounded more than suboptimal (FX Return etc.). Not much clipping, I can turn off the bass on the amps anyway. And then something happened that I never expected to happen in this life. For me it's a miracle. God knows I've played and tried out a lot in my life.

My best sound 25 years ago an old Blade Telecaster in a universe!!! solid state Hi-Fi amp with homemade cable, Tube Screamer TS 10, Ibanez Delay, nothing else. Pick-sensitive, nothing sounded like Hi-Fi, tight bass, great clean sounds, never sounded like solid state. Solo it sounded like a mixture of Santana and Dumble (although the term was completely foreign to me at the time). Simply divine. By the way, only with zinc-carbon batteries in the tube screamer, if they weren't in, the sound was almost gone.

And I wasn't the only one who found it divine. I have never been able to reproduce this sound since.

And today, I am still completely stunned... actually speechless and struck to the core...so I go to preset 73 (ODS HRM Hot Touch), bridge pickup and immediately, instantly get goosebumps. There it is. The sound. Without changing anything. With a light touch a David Lindley sound, with more touch Robben Ford (Talk to your daughter, Cannonball Shuffle, depending on the picking). As I said, I am completely stunned. Even if all the rest of the presets were unusable for me, I would have to keep the thing. I am shocked... Like a dream. It's certainly partly a happy interaction of the FM 3 and the rather improper use (Ethos Amp instrument input, modelling and cabs not switched off), but strangely enough it doesn't make noise like before, even without the humbuster. The overall sound is even better than it was back then. I've been noodling for 4 hours now ;)

FM3 Edit and Fractal Bot also work and now I'm blissfully going to sleep and dreaming of Alexander Dumble; who is surrounded by lots of good-looking girls. God rest his soul and yours.

A warm greeting from Kirchheimbolanden,
Andreas

I AM ABSOLUTELY THRILLED! 

Hi Jacques!
Many thanks for the record-breaking speed with which you sent me the FM3.

I am absolutely thrilled! Many thanks also for the tasty addition! Of course, I immediately started to explore the FM3. I think my family will have to do without my presence for a while;). I have printed out the excellent user manual and will work through it bit by bit. The tutorials on your site are also very helpful, especially those by Bernd Kiltz.  It's fun to get to know the device with its many sounds and possibilities. I will soon be able to do without my tube amps and stomp boxes once I have mastered the FM3 and configured it for my needs.

Best regards to Flensburg
Günter

THE BEST DEVICE ON THE MARKET!

Dear Jacques
Congratulations, you currently have the best device on the market.

Best regards from Kilchberg,
Michael

I AM SIMPLY THRILLED!!! 100% AMP FEELING - IT WAS MERCILESSLY COOL! 

Morning Jacques!
I wanted to give you a small interim report on the FM3. I am simply thrilled! The amp simulations are worlds better than those of the Helix. The feeling of "hanging" on a real amp is, in my opinion, 100% there. The interaction of the guitar, the volume pot of the guitar, it’s all really great!  

Yesterday afternoon/evening was the first rehearsal with the FM3. It was mercilessly awesome and such good fun! 

As for the FM9, Jacques, please keep my order open! When it is available > email me please!!! I mainly want to play the FM9 and have the FM3 with me as a back-up.

By the way: The German axefx.de forum is mega! I have already received VERY GOOD competent help there!!!! That is really impressive!
Lenni

JUST WOW!

Hi Jacques,

I have been the proud owner of the Axe FX III for a little over 3 weeks now and I am simply overwhelmed. The thing is better, sharper, more detailed, clearer, more qualitative, more impressive... than I could ever have imagined. Simply WOW! Thank you very much for the easy purchasing process and the goodies!

All the best to you and the team and stay healthy!
Dimitri

THE ELIS.8 HAS ENHANCED MY FM9 SIGNIFICANTLY - SOUNDS HUGE !

wolfgang

Hello Jaques,
I didn't want to miss giving you some short feedback:

The speakers and pedal arrived here safe and sound a few days ago.  I like the boxes very much and they enhance my FM9 considerably - a very good and inspiring sound.  And indeed, the two small boxes sound at least as big as my Deluxe Reverb and, thanks to the FM9, also very authentic.

Many thanks for the excellent service!

Best regards,
Wolfgang

NOT ONLY EXCELLENT HARDWARE, ALSO FIRST-CLASS CUSTOMER SERVICE !

Hello Jaques,
I wouldn't have expected that. Thank you very much for this! You not only have excellent hardware, but also first-class customer service.

best regards/Michael

NOT CUSTOMERS, BUT FANS!

Many thanks also for the sweet surprise, the great T-shirt and the short instructions for beginners... I will probably need them quite a bit at first.... and only call in an absolute emergency.

Great praise for a great service and a very customer-oriented approach.
That's why you don't really have "customers", but fans... Today you got one more!

Many greetings from the Rhineland
Martin

MY GUITARS NOW SOUND BETTER AND THAT INSPIRES ME TO PLAY MORE AND BETTER

Dear Sussi,

Just want to thank you! Your handling of my purchase of the FM3 has been a pleasure. It took some time for you to get the units to stock but that's not your fault. When they were delayed a couple of days you let me know by email. I appreciate that. When you got the units you sent me the paying details and 4 days after my payment I had the unit delivered. One or two of these days must have been bank business, so very fast delivery. 

The FM3 itself is a fantastic piece of gear. Sounds much better than the previous modelers I have tried. (Headrush, Line6 Helix LT and Ampero One). The factory sounds in the FM3 are 90% nice sounding to me, whereas on all the other units it was the other way around, 90% crap!

One more thing: my FM3 came with the latest 4.0 Cygnus firmware that was just recently released. That was really impressive customer support! 

I could go on with how my guitars now sound better than I thought was possible and how that inspires me to play more and better, but I'm sure you have heard that before. ??????

Have nice midsummer weekend
Mikael  

EXCELLENT SIMPLY TOP CLASS - IN LOVE WITH THE FX III TURBO!

Hello Jacques,
Just to give you some feedback: I spend hours every day with the FX III Turbo - I'm totally in love with it! The workflow is so logical, and although very complex, absolutely flawless. I have not encountered a single bug or the like. I am glad that I spontaneously decided in favour of the "TURBO" when talking to you! I have never exceeded 65% workload at any time.

So: excellent, simply top class. It is easy to understand why the FX III Turbo is used by top musicians and in studios. I am happy to be able to work with it as a little guitar lover and amateur axe torturer.

I wish you and your family a good time and good health!

Kind regards,
Peter

FRACTAL IS ABSOLUTELY THE BEST!

Hello,
FM3 has arrived. What can I say… really great device! Sounds absolutely mega.

I've tried them all, Kemper (it's great too), Helix, Strymon, Simplifier, but Fractal is absolutely the best!

Rock on!
Cheers, Oliver

BY FAR THE BEST COMPANY WITH THE BEST SUPPORT!

Wow - what can I say! 

You are by far the best company with the best support I have experienced so far – seriously!

1000 thanks ;-)

Best regards,
Mathias

FM9 TURBO - A MASTERPIECE !

Ahoj Jacques;

Thank you very much for the package! I am overwhelmed by your service and the mobile possibilities of the FM9 Turbo. A masterpiece. 

Best regards, Carlos

BY THE WAY, THE ELIS.8 ARE A REAL HIT!

Hello Jacques,
Thank you very much for your information and once again a big thank you for being so accommodating. Your customer orientation is simply exemplary! By the way, the Elis.8 are a real hit and perfect for my plans.

Many greetings from the south, have a good time and see you next time,
Otto

THE SOUND BLOWS YOU AWAY!

Dear Jacques,
I am still very enthusiastic about the fm3. It's one of those few products where you always find an answer already built in, even if it took you months to formulate the question in the first place.

But apart from the technical fascination, it's simply the sound that blows you away. You're right, this thing is just a little happiness maker.

Many greetings to the north!
Christian

YOU HAVE BY FAR THE BEST SERVICE OF ALL! 

Heyho
Great ! Exchange FM3 has arrived ! Many thanks :-)

You have by far the best service of all! In all seriousness!!
best regards Mathias

THIS THING IS JUST SOMETHING ELSE ENTIRELY! 

My God, what a fantastic thing this is! And what fun it's been quickly playing through it!! The audio interface is great and the presets are just fun! The Kemper is not bad, but this thing is just something else entirely! Jacques, thank you very much!

Thanks for the chocolate, my wife will enjoy it!!

All the best and stay healthy!
Philipp

A SPECIAL FEELING WITH G66!

Hello Jacques
I have to give you a huge compliment. I have already had a few questions about the FM3 and I have to mention that you always answer in a very short time: especially currently from Knut.

G66, simply a special feeling and a company that feels responsibility towards its customers!

Many thanks
Dominic

40 YEARS OF MUSIC - NEVER GOT SUCH GOOD SERVICE BEFORE!

Hello Jacques,

I wanted to tell you that I found the entire conversation with you in connection with the AXE FX III MK 2 not only very pleasant and refreshing, but also personal and binding. It's impressive that you take the time to get to know your customers’ backgrounds. I hope you also had some fun in the process. The absolute highlight, however, was that when I unpacked the device I thought, hey, you’ve even included the USB cable (which is not the case with all dealers / products) and oh, what's that big fat red instruction manual in the box? ;-)

I've been making music for 40 years and I've certainly invested one or two large sums in equipment, but I've never received this "service". Crazy! MERCI!

Gladly again! Best regards
Uwe 

www.reverbnation.com/uweminge

I’M 100% CONVINCED ABOUT THE AXE-FX 3 AND DON’T MISS MY MARSHALL IN THE LEAST!

Hello Jacques,

Sorry it’s taken so long to get back to you. Many thanks for the Axe-Fx III.

First off I need to explain: I’ve been playing the guitar for 32 years, so I grew up with tube amps. In December last year my Marshall JVM410HJS gave up the ghost. As getting it repaired is kind of difficult just now, I had to fall back on my FX2, which up to now had just been used in the effects loop of the Marshall. I had never bothered to check out the amps or cabs. Then I started experimenting and what I managed to achieve made me very curious.

Soon I was convinced that I needed an FX3!!! Just unpacking it was a pleasure and I felt like a little kid ? The packet of Merci was a nice surprise! A very high-quality product, lovingly packed!

After a month of exhaustive testing and experimentation I’m 100% convinced about the FX3 and don’t miss my Marshall in the least! I can recommend the FX3 to anyone. I’ve even gone so far as to put my name on the waiting list for an FM3 and I very much hope it will be deliverable soon.

I can’t wait ? Whatever happens, kudos to you all and keep up the good work, also with the tutorials, which I have found very helpful, especially those from Bernd Kiltz and Marco Fanton.

Many thanks and greetings to Flensburg,
Miroslav

ABSOLUTE BUSINESS AND I AM SO SUPER, SUPER SATISFIED

Hello dear Jacques,

First of all, I would like to get in touch and tell you how great the AxeFX III MK2 is. It's really unbelievable - I use everything from jazz guitars, acoustic guitars, Strat guitars and Gibson guitars to classical guitars and baritones!

It really is the absolute business, and I am so super super satisfied with this device. Especially for online lessons or studio productions like gigs and theatre productions (which I don't have at the moment?) the thing is actually running 10 hours a day for me.

Wow!!!!!?????  I turn it on every day with enthusiasm.

Best regards from Steinmauern
Heiko Gottberg

Gitarrist • Gitarrenlehrer • Komponist • Sounddesign  
www.heikogottberg.de 

THANKS TO FRACTAL AUDIO MY SEARCH FOR THE HOLY GRAIL OF GUITAR SOUND HAS COME TO AN END!

Good evening Jacques

If you really remember me and this is not just a copy-paste answer, I am very happy about that :-) To this day, I am always amazed by the great sound and the excellent effects of the Axe-Fx II. I don't think there is anything comparable anywhere in the world. Thanks to Fractal Audio, my search for the Holy Grail of guitar sound had come to an end.

Now I'm all tingly and can hardly wait to unpack the new FM3 and fire it up.

Hope to see you again sometime
Beat

THE NICEST AND BEST SERVICE (AND NOT ONLY IN MUSIC)

Hello Jacques,
Thank you very much for the nicest and best service I know (and not only in the music field))

And have a nice day,
Philipp

IN THE MUSIC BUSINESS FOR OVER 30 YEARS BUT I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS!

I am impressed. I've been in the music business for over 30 years now, and I've NEVER experienced such friendly and competent advice and handling.

Congratulations and thank you that there are people like you who do such a great job!

Greetings Marco

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