I AM OVERWHELMED - FRACTAL AUDIO IS A WHOLE OTHER DIMENSION!

Dear Jacques,

The reason I haven't contacted you yet is that I'm up to my ears in FX III ;-) . Apart from the fact that everything has arrived in one piece and is working, I would like to tell you that I am thrilled ... even more:

I am overwhelmed!   I was already spoiled by the "Helix", but the machines from you/Fractal Audio are a completely different dimension.

First of all, I set up a few things on the "FX III" to suit my needs, adjusted the "FC-12" configuration and then, late yesterday afternoon, I started listening to the presets; I didn't get any further than no. 0030, as there are usually up to eight scenes each, but I am absolutely "blown away"!

And I also enjoyed "shopping" with you. You were very friendly and patient with me ... thank you very much, Jacques!

So, I’ll join the chorus of the many G66/Fractal Audio enthusiasts and remain ...

... with best regards
Peter

BY THE WAY, THE ELIS.8 ARE A REAL HIT!

Hello Jacques,
Thank you very much for your information and once again a big thank you for being so accommodating. Your customer orientation is simply exemplary! By the way, the Elis.8 are a real hit and perfect for my plans.

Many greetings from the south, have a good time and see you next time,
Otto

WITH YOU ONE FEELS SIMPLY AT HOME - SERVICE A DREAM

Morning Jacques,
Today my big guitarist's delight arrived at my place and what can I say?! You guys are amazing!!!

On top of this magnificent instrument, your service is a dream. Starting with that nice personal email. After the order was placed, the delivery was fast. I had the feeling that you knew beforehand that I was going to order and sent everything on its way ;-).

Everything is perfectly packed. The devices are checked in advance and not just blindly sent to the customer.

That's exactly how I imagine it and that's exactly how you make customers happy :) And for all the sweethearts there is also a little surprise.

It just feels like an adoption by G66 and you have been warmly welcomed. You simply make me feel at home.

Thank you very much and stay as you are ;)

Best regards to the far north :) ..
Michael

THIS THING IS JUST SOMETHING ELSE ENTIRELY! 

My God, what a fantastic thing this is! And what fun it's been quickly playing through it!! The audio interface is great and the presets are just fun! The Kemper is not bad, but this thing is just something else entirely! Jacques, thank you very much!

Thanks for the chocolate, my wife will enjoy it!!

All the best and stay healthy!
Philipp

I’LL BE STUCK IN FRONT OF THIS DAY AND NIGHT !

Hi Jacques,

Wow, thanks for everything. As @metalbobby on Instagram I’ve played just a single preset and I’m in love already… man you guys are so great… this thing is amazing.

I’ll be stuck in front of this day and night.

Thanks for the quick delivery of the Axe-Fx III Mk2 and the firmware and so on.

All the best,
Robin

40 YEARS OF MUSIC - NEVER GOT SUCH GOOD SERVICE BEFORE!

Hello Jacques,

I wanted to tell you that I found the entire conversation with you in connection with the AXE FX III MK 2 not only very pleasant and refreshing, but also personal and binding. It's impressive that you take the time to get to know your customers’ backgrounds. I hope you also had some fun in the process. The absolute highlight, however, was that when I unpacked the device I thought, hey, you’ve even included the USB cable (which is not the case with all dealers / products) and oh, what's that big fat red instruction manual in the box? ;-)

I've been making music for 40 years and I've certainly invested one or two large sums in equipment, but I've never received this "service". Crazy! MERCI!

Gladly again! Best regards
Uwe 

www.reverbnation.com/uweminge

FANTASTIC - MEGA BIG GRIN – BLOODY FINGERS !

Moin Jaques,
You are really cool!!! Thanks a lot for the chocolate and the fast shipping!!! Because of the Xmas business, I didn't expect to receive the device until the next few days. And the first impression is: fantastic!!! Yesterday I played my fingers bloody while listening to the presets and I have a MEGA big grin on my face!

All the best and best wishes from the coast to the coast!
Jörg

FRACTAL AUDIO IS  T - H - E  SOUND!

Dear Jacques,

How nice it is to receive an email directly from the owner and thank you also for your personalised letter. Just wanted to give a quick update as your customer service is so great. FM3 arrived yesterday. I am honestly speechless. I am never stepping back to other gear and will now start selling my floor effects collection. The Fractal sound is T-H-E sound.

Thanks for everything,
Frank

THE AXE FX REALLY IS THE GAME-CHANGER!

Hi,

Really looking forward to the FM3! The AXE FX really is the game-changer it's made out to be.

What could be better than always having these grandios sounds with you in a compact format?

Your unbeatable customer service completes the package!

Have a great weekend and best regards,
Timo

BEST ORDER CONFIRMATION EVER RECEIVED!

Dear Jacques…

Congratulations on the best order confirmation I have ever received! Proof that passion for the product is the best marketing manager.

Beste regards
Martin

I HAD TO CRY MY EYES OUT: SOMETHING HAPPENED THAT I WOULD NEVER HAVE EXPECTED IN THIS LIFE - A MIRACLE!

Hello Jaques,
Yes, so... I'm sitting here and have to write to you. I can't help it. I could cry (and have done so).

To my great surprise, I actually managed to get the FM 3 to sound right through my two Ethos overdrive amps. Tried all the presets, at first hypersceptical (I can hear fleas coughing and.... yes, fleas coughing, whoever says otherwise has no idea), then more and more relaxed, found great clean sounds, on the other hand Bludotone is absolutely great for me. And I'm still only scratching the surface of the possibilities.

I went straight into the guitar inputs after everything else sounded more than suboptimal (FX Return etc.). Not much clipping, I can turn off the bass on the amps anyway. And then something happened that I never expected to happen in this life. For me it's a miracle. God knows I've played and tried out a lot in my life.

My best sound 25 years ago an old Blade Telecaster in a universe!!! solid state Hi-Fi amp with homemade cable, Tube Screamer TS 10, Ibanez Delay, nothing else. Pick-sensitive, nothing sounded like Hi-Fi, tight bass, great clean sounds, never sounded like solid state. Solo it sounded like a mixture of Santana and Dumble (although the term was completely foreign to me at the time). Simply divine. By the way, only with zinc-carbon batteries in the tube screamer, if they weren't in, the sound was almost gone.

And I wasn't the only one who found it divine. I have never been able to reproduce this sound since.

And today, I am still completely stunned... actually speechless and struck to the core...so I go to preset 73 (ODS HRM Hot Touch), bridge pickup and immediately, instantly get goosebumps. There it is. The sound. Without changing anything. With a light touch a David Lindley sound, with more touch Robben Ford (Talk to your daughter, Cannonball Shuffle, depending on the picking). As I said, I am completely stunned. Even if all the rest of the presets were unusable for me, I would have to keep the thing. I am shocked... Like a dream. It's certainly partly a happy interaction of the FM 3 and the rather improper use (Ethos Amp instrument input, modelling and cabs not switched off), but strangely enough it doesn't make noise like before, even without the humbuster. The overall sound is even better than it was back then. I've been noodling for 4 hours now ;)

FM3 Edit and Fractal Bot also work and now I'm blissfully going to sleep and dreaming of Alexander Dumble; who is surrounded by lots of good-looking girls. God rest his soul and yours.

A warm greeting from Kirchheimbolanden,
Andreas

MAINTAINING SPECIAL CUSTOMER PROXIMITY !

Hi Jacques,
It's always a pleasure to hear/read from you. You have obviously been able to maintain this special customer proximity, which is great! The great device arrived quickly and has finally been in operation since this evening... :-)

Many thanks and best regards.
Christian

SERVICE IS A BLAST - NEVER EXPERIENCED SUCH GREAT CARE! FM9 IS MEGA!

Dear Jacques,
thank you very much for your info. FM9 mega! Service 1+* and the Merci are already on my hips! :-) Your service is exemplary and absolutely great! I have never experienced such great care as with you. I appreciate it very much. THANK YOU!

I'll probably use the FM9 for the first time on Tin Lizzy this weekend. Marc is lending me his MF10 for testing purposes. Would probably be the ideal setup. If that's the case, I'll certainly be in touch again regarding the Redsound speakers. -As pleased as I am sorry ;-)))))))

Best regards from Turbo Borgstedt / Micha

IN THE MUSIC BUSINESS FOR OVER 30 YEARS BUT I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS!

I am impressed. I've been in the music business for over 30 years now, and I've NEVER experienced such friendly and competent advice and handling.

Congratulations and thank you that there are people like you who do such a great job!

Greetings Marco

A “FUTURE CLASSIC”

­I am stag­gered by the a­mount of sonic possi­bili­ties that the unit offers, the range of amp­lifier models/­effects/­speaker cab impulse respon­ses is massive and not one piece of emulated equip­ment is any­thing less than superb and to add up the cost of buy­ing the range of model­led equip­ment in hard­ware would be…­more money than you can shake a stick at ? Buy one.

Sell your car/­dog/­grandma/­grandad, all your old amp­lifiers that need re-­valving etc., and if you are not com­pletely and ut­terly bemused by the bril­liance of the AXE FX3, well then you did way too much head­bang­ing in the 60’s/­70’s/­80’s.I took a huge gamble in pur­chasing a new AXE FX3 unit as I was origin­ally shoot­ing for a Mesa Triple Crown rack unit for record­ing pur­poses due to the emulated speaker out­puts on the TC. However, having re­search­ed the AXE FX3 and been suitably im­press­ed by on-line re­views and You Tube videos etc., I de­cided that al­though even MORE ex­pen­sive than a Mesa TC (!!!) the AXE FX3 would offer more function­ali­ty for my home project studio… ­I was not wrong: 

The AXE FX3 is quite simply stunning, in every depart­ment: build quality/­sound quality/­ease of use/­natural “feel”, this unit excels and if I had the same choice again between the AXE FX3 and the Mesa Triple Crown, there would be no compet­ition, de­finitely AXE FX3.

G66.EU have provided ex­cellent service, I bought on-line with no dif­ficulties and the after sales service has been ex­cellent also. All in all, it is really diffi­cult to en­visage that AXE FX3 will ever be beaten and it is cer­tainly de­stined to become a “future classic” and as such should hold value well and be a sound in­vest­ment for any dis­cerning musician serious about the music they wish to create-­AXE FX3 is the best tool available cer­tainly for recording all types of electric guitars/bass guitars but can also be used as a multi-­purpose effects processor in any studio.

Chris Cuttriss UK

ICH MACHS KURZ - MUSS WIEDER ZU MEINEM AXE-FX III

Hallo Jacques!
It has arrived in one piece and my wife has been grumbling since last night, owing to the fact that after opening the box and provisionally connecting two K&H MM201s, her husband has been squatting between the box and the dining room table and obviously no longer wants to take part in the general life of this house! Something like that, anyway... I'll keep it short:

I can't get the grin off my face!
Out of this world, phenomenally authentic and full of surprises.
So, there is no time for further communication.
I have to get back to my FX III!

Best regards and have a nice week,
Ralf

WAS ALWAYS A DIEHARD TUBE AMP PLAYER  - THANK YOU !

Hello Jaques,

I would like to say a quick THANK YOU for sending me the new Fractal Flagship. I have always been, and always will be, a diehard tube amp player, but what this thing does and how it sounds is absolutely fantastic. THANK YOU.

Have a sunny, nice weekend,
Dominik

REACHED THE POINT!

Hi Jacques

This thing really is unbelievably good. A huge step forward:

The new dimensions compared to the previous model are very convenient for me personally. Less depth is extremely advantageous for transport and constant stage use. In my perfectly fitting case, the AxeFX3 is much more compact and easier to handle than its predecessor.

The quality of the components, the countless inputs and outputs, the new interface, the larger colour display, more intuitive operation, new editor software and much more. - Simply a huge step forward in every respect.

And finally, the most important thing - the sound! The sound quality is still improving with every new firmware. The new, more powerful processors combined with Cliff's tireless and never-ending innovations, ideas and brainstorms ensure that the Axe Fx3 is and remains unrivalled. No matter how big or small the gig, the sound is always right and it always sounds equally GOOD!!!

Summary: The new AXE-FX3 is the perfect tool for me - with minimal effort and only one device I get an official and reliable live and studio sound. Haven't owned an amp since the first Axe and now it's definitely reached the point where you don't need a 'real' amp anymore. Thanks for this.

Regards,
markus zlöbl

Facebook

BEST DEVICE ON THE MARKET!!!

Morning Jacques,

Short Axe-FX III report:

• - absolutely brilliant unit (sound & features are terrific)
• - perfect "all in one" device ( = sound & recording centre)
• - the best Axe-FX "format design" ever (3U and only 290mm deep)
• - visually a gem (with a super colour display)
• - handling: outstanding (much more user-friendly than previous models)

... a really worthwhile purchase, the best unit on the effects and modelling market!

PS: now only an FC-12 is missing for perfection, then I'm happy as a clam!!! ;-)

Best regards,
Torsten

Hey Jaques

Viel Dank das klingt super !

Mein Bandkollege hat seinen Axe-Fx III gerade vor 2 Tagen von euch erhalten.  Das Ding ist einfach nur der Hammer ! Nach all den Erfahrungen in Bezug auf Gitarrenamps und Preamptechnik in den letzten 5-10 Jahren haben wir noch nie etwas Vergleichbares gesehen und darum habe ich mich heute ebenfalls für einen Axe-Fx III entschieden.  Und nebenbei euer Support läuft spitzenmässig, sind echt begeistert, weiter so !

liebe Grüsse aus dem Wallis ;)
Cédric  

BEST AMP EVER!

Hello Jacques,

You all definitely deserve the praise! I'm so excited because it all simply connects people through creativity and the open approach to ideas. (Forum, support, customer friendliness etc.)
That's what music should do and what moves it forward.

Keep up the good work!

Best amp ever!

Best regards back,
Chris

REALLY MEGA!

Thank you very much!!! Everything worked out wonderfully, as always top service!!!!

Dear Jacques,

The Axe Fx III really is mega... much more user-friendly and intuitive. The factory presets alone sound fantastic... I'm going to spend some time tweaking presets today :-)

Best regards from Munich,
John

AXE-FX III: ANOTHER STEP FORWARD !

Hey Jacques,

good to hear from you! Thank you so much for the kind words and, as always, the incredibly fast delivery. The chocolate was the highlight, of course :-D But the Axe Fx is also something to behold. I've been sitting around playing with it all day. Who would have thought it, it's actually another step forward compared to the 2. I'm really looking forward to playing the first gig with it.

Oh, and of course I would also like to congratulate you on your son Eros Atomus, a great musician you have created!

Stay as you are and keep up the good work with your exemplary service! If only everyone were like that :-)

Many kind regards,
Olli

WHAT A TREASURE TROVE OF DREAM AMPS!

Hello Jacques,

With the Axe III, Cliff has finally ushered in a new era that is comparable to the change from analogue to digital photography. My benchmarkS are the old Fender amps, which are so authentic here that I can't distinguish them from vintage amps with the best will in the world. And just try finding a Marshall 100 at that level in real life. That's as far as I've got, what a treasure trove of dream amps!

Thanks also for the nice goodies. I'll feed the chocolate to my students on Friday, dressed in my new favourite T-shirt!

Many greetings
Micha

WHAT I HAVE EXPERIENCED IN THE LAST TWO DAYS, I HAVE NEVER EXPERIENCED BEFORE!

Good day Jacques,

As you know, enthusiasm for a product can have many different causes. It can come from the product itself or from the service. What I have experienced over the last two days is something I have never experienced before. Markus taught me the first real steps with the FX III through his competent (but above all his patient) manner. Jacques, thank you very much for your extension of the money-back guarantee. However, I will not have to make use of it. Markus has promised me his continued help. We will meet in person at the end of October to further explore the FXIII :-).

Kind regards from Nuremberg
Joachim

THE EAGLE HAS LANDED: WHAT A BLAST!!!!

Dear Jaques,
I hope you and the G66 team are well and having a wonderful time. Just wanted to check back in: 

Axe FX3... The Eagle Has Landed!!! :o) What a blast!!!

Unbelievable!!! I can't get away from the box <3 - Switched our whole studio over to the Axe... it's practically the main audio unit in the studio now and has replaced my Universal Audio Apollo units! Wow! I can't wait to see what other goodies the future updates have in store.

Thank you so much for your amazing support, fast shipping and everything... ...I'm so happy to be part of the big Axe FX family and I'm sure... there's no turning back for me! :o)

I send you very warm and sunny greetings from the Bavarian Forest - The Axe FX 3 Jürgen :)

Lokah Samastah Sukhino Bhavantu (Wiki)

FACEBOOK

BEST SERVICE IN THE MUSIC BUSINESS!

Hello Jacques
Thank you very much for the quick handling, and once again my compliments for the best service I have ever experienced in the music business - great!

have a nice day,
Philipp

FREIZEIT UND HOBBY SOWAS VON 
REICHER GEWORDEN!

Dear people,

I don't think I've been in touch for a year, but now it's time again, because I'm reading the article about Quantum:

 - Fractal Audio is incredible
 - the free updates are incredible
 - my free time and my hobby have become so much richer.

Best regards
Helmut

THE GREATEST PRODUCT I EVER BOUGHT!

Hello Sussie and G66, and thank you for the greatest product I ever bought! I have played it for a couple of hours now and are absolutely stunning about this thing.

I have a couple of modified Marshall pre-amps that I thought had a good sound (they have), but this thing is killing them ;) I also have an modified JCM800, but I’m thinking about sell all that equipment now, all my Marshall’s are modified by Tommy Folkesson here in Sweden, he is a known amplifier modifier.

BR, Tony

COMPLETELY THRILLED - ALL HIGH EXPECTATIONS FULFILLED!
SOUNDS GREAT - EASY TO OPERATE !

Helo Jacques,
After my autumn holiday I have now tested my Axe Fx extensively and wanted to give you some quick feedback (I'm not much of a test report writer):

I am completely thrilled, all (high) expectations have been fulfilled. Sounds great, easy to use!

Best regards from Preetz
Thorben